HFMA issues updated patient bill payment guidelines amid pandemic, public pressure
HFMA recently updated its industry guidelines on billing dispute resolution practices in response to the financial challenges of the pandemic and public pressure.
Offering long-term payment plans to meet the financial needs of patients
A forward-thinking bank talks about its accessible patient finance program, which gives patients a way to afford care while ensuring timely payment for healthcare organizations.
New data analytics hold the key to promoting consumerism in healthcare
Panelists at HFMA’s Digital Annual Conference in August explored how recent advances in data analytics are helping to improve the patient experience of care and advance consumerism in healthcare.
How leaders should respond to social justice issues for the benefit of their employees and organization
In response to the ongoing social justice movement, leaders should thoroughly examine their organizations’ systems and policies.
Patient financial experience: What we’ve learned from COVID-19
HFMA President and CEO Joe Fifer discusses patient financial experience lessons learned from dealing with COVID-19.
Rethinking patient payments and providing a consumer-friendly experience
An innovative healthcare technology company talks about how its technology-fueled billing and payment platform enables a compassionate patient financial experience while efficiently driving revenue into a healthcare organization.
Primary care providers are partnering with employers to form an optimal primary care delivery system
HFMA's Katie Gilfillan says the time may be right for a re-orientation of the healthcare system, where hospitals, physician groups and purchasers of care along with payment models are aligned to support a more patient-centric system.
A surprising analysis around hospital reimbursement during the COVID-19 pandemic. Plus: What is Joe Biden’s healthcare plan?
Iodine Software's Troy Wasilefsky discusses a recent analysis his company performed around hospital reimbursement. Some of the results may surprise you. Also in this episode, Rich Daly and Chad Mulvany discuss Joe Biden's healthcare plan.
Congress may not provide a surprise bill fix prior to the election, but patients may find HFMA’s consumer guide useful
Given Congress is unlikely to provide a surprise bill fix prior to the election, Chad Mulvany suggests hospitals provide patients with HFMA's consumer guide on avoiding surprise bills to learn what questions to ask prior to any scheduled services.
7 ways to improve collaboration between finance and clinical leadership
By taking the right approach to collaboration, healthcare finance and clinical leaders can improve results for their patients and their organizations.