How healthcare organizations can use behavioral economics to get desired results from patients and staff
Karen Horgan, CEO of VAL Health, reviewed how healthcare finance professionals can use behavioral economics to get the outcomes they want from both patients and staff during an Aug. 14 session at HFMA's Digital Annual Conference.
Why healthcare organizations should adopt a transformational mindset coming out of COVID-19
As the healthcare industry starts to look beyond the COVID-19 pandemic, leaders should consider how they can go beyond recovery to transform their operations.
HFMA’s Digital Annual Conference continues July 15 and July 17 with more virtual education for healthcare finance professionals
HFMA's Digital Annual Conference continues July 15 and July 17 with sessions to help healthcare finance professionals handle revenue cycle and clinical care challenges amid the pandemic.
How smaller organizations use patient experience best practices to improve competitive edge
From pre-service and onsite financial counseling to the business office, revenue cycle has become the brand ambassador for hospitals and health systems.
How one hospital relied on sound business and finance processes as the foundation of its cultural transformation initiative
One key to the success of Bergen New Bridge Medical Center’s cultural transformation was an accompanying focus on business and finance strategy, two leaders said during a presentation at HFMA’s Digital Annual Conference.
COVID-19: How healthcare leaders help their organizations be more consumer-oriented coming out of the crisis
In the wake of COVID-19, healthcare leaders should go beyond reconstruction to consider ways to permanently improve the patient experience.
To improve revenue cycle KPIs, Nebraska Medicine focuses on employee engagement
Nebraska Medicine improved the performance of its revenue cycle operation by emphasizing employee engagement.
TransUnion survey on consumerism: Healthcare consumers want to know the price of a service in advance
Healthcare organizations that have increased availability of price estimates and facilitate clear conversations about the account resolution process anecdotally report improvements in self-pay collections and patient satisfaction, says HFMA's Chad Mulvany.
Digital Annual Conference featured session will provide insight on applying behavioral economics to drive patient engagement
The field of behavioral economics offers key insights for healthcare stakeholders, including how to promote positive patient behaviors.
Professional Credit: Engaging Patients in Their Financial Journeys
In this article, Professional Credit discusses how it helps healthcare organizations effectively and positively engage patients throughout their healthcare financial journeys.