Patient Experience

Healthcare News of Note: Greater protections for healthcare workers are under consideration

Healthcare News of Note for healthcare finance professionals is a roundup of recent news articles, including greater protections for healthcare workers, ECRI’s top 10 patient safety concerns and the lack of prioritization of the medically vulnerable for COVID-19 vaccination.

Deborah Filipek March 19, 2021

Empowering patients in a time of crisis

This infographic explores how healthcare organizations are expanding patient payment methods due to COVID-19 and the reason these new payment strategies are significant.

HFMA February 1, 2021

AI, automation and RPA in the revenue cycle

Review how artificial intelligence, automation and robotic processing automation fit within the revenue cycle of the future and what steps hospitals and health systems are taking to design the revenue cycle of the future.

HFMA February 1, 2021

Medicine should be for mind, body and spirit

Healthcare financial leaders can foster improved patient outcomes and well-being by advocating for an approach to healthcare that includes acknowledging the spiritual aspect of patients as human beings.

Martin Bluth January 25, 2021

Price transparency: the next chapter

HFMA President and CEO Joe Fifer discusses the latest developments in the societal movement toward full price transparency in healthcare.

Joseph J. Fifer, FHFMA, CPA January 22, 2021

June 10-14: See what events are coming in healthcare

Highlights include an HFMA webinar on improving collections and reducing bad debt, conference calls by the Centers for Medicare & Medicaid Services and a Senate hearing on vertical consolidation in the healthcare industry.

Rich Daly January 22, 2021

June 17-21: See what events are coming in healthcare

Stay ahead of healthcare news and developments with this listing of hearings, conferences, webinars, public forums and deadlines for the week of June 17.

Rich Daly January 22, 2021

Change Healthcare-Harris Poll study: Every step in the process is a chore for healthcare consumers

Consumers struggle with finding, accessing and paying for healthcare, according to a study presented at HFMA's Digital Annual Conference.

Deborah Filipek January 22, 2021

How a hospital used expansive patient questioning to improve their experience

How a hospital used patient surveys to change and then monitor approaches to improve their financial experience.

Rich Daly January 22, 2021

HFMA’s Digital Annual Conference continues Aug. 12 and Aug. 14 with more virtual education for healthcare finance professionals

HFMA's Digital Annual Conference continues Aug. 12 and Aug. 14 with a focus on optimizing performance with the latest KPIs, using analytics strategies to lower cost and maximize revenue and using behavioral economics to engage patients.

Deborah Filipek January 22, 2021
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