University of Rochester: Using telemedicine to reach more patients with Parkinson’s disease
An academic medical center’s efforts to bring telemedicine to patients with Parkinson’s disease has reduced costs and improved outcomes.
How ‘digital transformation’ will help, hurt hospital finances
Hospitals can expect new revenue opportunities, increased near-term costs and loss of revenue to new competitors due to expanding digital technologies in healthcare, according to Moody’s Investors Service.
2 states take the lead in implementing innovative healthcare reforms
Washington and Colorado are seeking to funnel noteworthy innovations in healthcare reform, including a public option, through their Medicaid infrastructures.
How one hospital improved patient access, specialty referrals and completed-appointment rates
Texas Children’s Hospital achieved financial and operational improvements after streamlining referral and scheduling processes to better accommodate providers and patients.
How Texas Children’s Hospital’s patient-access initiative enhanced revenue opportunities
For Texas Children's Hospital, a key to capitalizing on patient revenue opportunities identified by its patient access initiative was to reduce losses that arose from out-of-network insurers.
How Texas Health Resources improved patient access and preservice revenue
The health system uses a centralized preservice financial clearance department and automated dialers to contact 98 percent of scheduled patients before they receive services.
Providers push arbitration approaches used in some state surprise-bill laws
What should Congress learn from states’ experiences with laws attempting to curtail surprise healthcare bills?
How one hospital improved its call-bell responsiveness
Main article: Optimizing the patient experience from the C-suite NewYork-Presbyterian’s comprehensive patient experience strategy has led to year-over-year improvements in key metrics during the past three years, says Rick Evans, senior vice president and chief experience officer. He credits the organization’s rolling, three-year patient experience plan, which defines targets and sets strategies for a variety…
A Clean (Hospital) Bill of Health
Kristen Mazurek, manager of patient financial services at Geisinger Health, talks about the hospital revenue cycle. Also, the latest healthcare finance news.
Handling patient financial conversations in high-stress ED scenarios
John DeZulovich, director of patient financial services, St. Clair Hospital, shares best practices for financial conversations in the emergency department. Plus, HFMA news and the "Fast Five" on avoiding emergency department denials.