Patient Access

How to Kill Surprise Bills

David Shelton of PatientMatters talks about how the industry can eliminate surprise bills for good. Rich Daly interviews Paul Anderson from Strata Decision Technology about total cost of care. Also, five ways to engage millennial patients.

By Erika Grotto December 3, 2019

The challenges and opportunities in pursuing a patient-centric financial experience

A roundtable of healthcare revenue cycle leaders examines the pressing need to keep patients at the center of revenue cycle activities to increase yield and patient satisfaction while lowering administrative costs.

By HFMA December 2, 2019

Taking patient experience beyond clinical care

As patients pay more out-of-pocket healthcare costs, financial services influence patient experience, perceptions and actions.

By David Shelton November 18, 2019

Healthcare reform moves to the states: Strategies to increase access and control costs

An increasing number of states are looking to improve access and reduce costs by funneling innovations, such as a public option or reinsurance program, through Medicaid.

By Pam Nicholson, MBA November 5, 2019

Opponents of Medicare expansion should focus on pitfalls of proposals

Eye on Washington: Challenges to Medicare expansion and "Medicare for All" proposals should address some of the very real potential pitfalls of the proposal, including their projected price tags.

By Rich Daly October 31, 2019

Pursuing revenue cycle innovation

A roundtable of healthcare financial leaders explores strategies for optimizing the revenue cycle to reduce cost-to-collect, limit revenue leakage and meet patient and payer expectations.

By HFMA October 30, 2019

Big drop in Medicaid enrollment drives 2018 increase in uninsured rate

In 2018, 1.9 million fewer people were covered by some type of health insurance, and they were most likely former Medicaid enrollees, according to new federal survey data.

By Rich Daly October 10, 2019

Patients, employees and technology lead revenue cycle transformation

From our sponsor, Parallon Revenue cycle is an intricate balance of delivering an exceptional experience that patients demand, while preserving the financial integrity that drives success. What better way to remain in a state of equilibrium than breaking away from antiquated workflows and processes and updating your infrastructure to ensure you exceed expectations on all fronts. The modern…

By James Logsdon October 7, 2019

How an Iowa hospital earned 2 MAP Awards for excellence in revenue cycle performance

Henry County Health Center, a critical access hospital in Mount Pleasant, Iowa, has earned two MAP Awards and made noticeable strides toward financial transparency.

By Erika Grotto September 25, 2019

How providers should adapt to the demands of a consumer-driven healthcare system

Insights during a 2019 HFMA Annual Conference cohort revealed various approaches that providers can use to meet the increasingly urgent challenge of improving the patient experience.

By HFMA September 4, 2019
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