Productivity and Process Improvement

The Dangers of “Downcoding” in Emergency Medicine

Kenneth J. Heinrich discusses how “routine emergencies” can result in lost revenue due to incomplete documentation.

Kenneth J. Heinrich February 23, 2017

New Models Redefine Primary Care

CPC+ is among the advanced primary care initiatives that encourage providers to enhance their approach to health care in a way that boosts quality and patient engagement.

Karen Wagner February 20, 2017

Ask the Experts: Revenue Cycle Metrics

Do you have data on top decile and 50th percentile performance for revenue cycle metrics?

HFMA February 16, 2017

Don’t Triage Transformation

Charleston Area Medical Center Health System and Texas Health Resources are two of the most process-literate health systems in the country today, having dramatically redesigned their leadership and operations to prepare for value and improved performance over several years.

Kate Goonan February 14, 2017

How a Ride-Sharing Program Drives Better Patient Experiences

CareMore’s Scott Rinefort describes a ride-sharing partnership that has boosted patient satisfaction with the organization’s nonemergency medical transportation services.

Scott Rinefort February 9, 2017

The Hospital’s Expanding Authority over Authorizations: The Good, the Bad and the Reality

Heather Kawamoto underscores the need for hospitals to improve on the slow manual process of requesting authorizations as they take on this responsibility.

Heather Kawamoto February 8, 2017

Three Rivers Health Uses Analytics to Accomplish Financial Turnaround

A rural Michigan hospital regained its financial footing after integrating disparate financial systems into one platform and leveraging new analytics tools to lead process improvement efforts.

Kelley Smith, RN, MPH February 6, 2017

Productivity Growth Remains a Key Success Factor in the New Healthcare Economy

There is little question that 2017 will be another year of unprecedented change for health care, potentially signaling another positive step toward better aligning systems to achieve the Triple Aim.

Daniel R. Verdon January 31, 2017

Alternative Payment Model Initiatives at Banner Health

Banner Health participates in a variety of alternative payment models, including the Comprehensive Primary Care initiative, Oncology Care Model, bundled payments, and more.

Elizabeth Barker January 26, 2017

Patient Engagement: Establishing Patients as Partners in Care

Dorothy Fisher, MD, writes that successfully engaging patients requires thinking like them and offering robust resources and service choices.

Dorothy Y. Fisher January 24, 2017
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