Productivity and Process Improvement

Sustained Performance Improvement Requires Culture of Excellence

By using a systematic approach to build a culture of continuous improvement and implement Lean principles, health systems can dramatically boost operational performance in quality, safety, and other domains.

Lola Butcher May 22, 2018

Enterprisewide Revenue Cycle Management Reduces Costs, Improves Patient Loyalty

Moving toward a holistic approach to revenue cycle management addresses increasing consumer demand for streamlined appointment scheduling, patient information sharing, and bill payment. 

HFMA May 8, 2018

Revenue Cycle Departments Increase Productivity

A two-year rise in revenue cycle department productivity is attributed to outsourcing and staff ability to handle more claims in less time.

Jeanne Slates May 3, 2018

The Impact of Duplicate Patient Records on Revenue

Duplicate patient records have a negative impact on value-based payment strategies as well as staff productivity and patient satisfaction.

Gordon Cooper May 3, 2018

Using dashboards to improve productivity

Whether implementing dashboard software or developing dashboards manually, organizational culture, audience size, and customization are critical to success.

Betty Hintch, CHFP April 19, 2018

Another Innovative Strategy: Create Your Own Drug Company

The primary goal of Intermountain Healthcare’s not-for-profit generic drug company is to help patients by eliminating drug shortages. 

HFMA April 12, 2018

Top 5 Factors Essential for Pharmacy Revenue Integrity

Maintaining pharmacy revenue integrity requires accurate, longitudinal data; physicians who understand how their prescribing decisions affect revenue integrity; and real-time data. With that information, finance leaders can determine the ROI of various drugs.

William Kirsh April 11, 2018

How Innovation Can Start with Value Analysis … But Often Doesn’t

Value analysis committee ROI calculations must look beyond the immediate economic costs of payment, cost-per-procedure, and cost of labor to consider overall value to hospitals. For example, questions to ask include, “How does a new product help to reduce the overall cost of care?” and “Are there complications and readmissions that typically arise beyond 30 days that the new product aims to minimize?”

Karen Root April 11, 2018

Overcoming Missed Opportunities with Forward-Thinking VACs

VACs can be influential forces in infusing greater quality and cost controls over departmental purchases.

Karen Root April 11, 2018

Hidden Costs of Duplicate Patient Records

Accurate patient data is more important than ever as value-based payment models take hold. An enterprise-wide database is one solution to avoid duplicate patient records that negatively affect productivity and costs.

Gordon Cooper April 10, 2018
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