Operations Management

The (Non-financial) Benefits of Reducing Unnecessary Lab Testing

Quality improvement projects that focus on more efficient management of resources may improve patient satisfaction and result in modest cost savings.

Alden W. Hall January 29, 2018

Strategies to Measure Performance and Enhance Quality Under MIPS

Access to flexible, robust tracking tools that produce a range of actionable data are proving crucial for physicians participating in the primary track of MACRA.

Elizabeth Barker January 23, 2018

Humana’s ‘Bold Goal’ to Tackle Social Determinants of Health

Andrew Renda, MD, explains how Humana’s Bold Goal strategy is striving to address the social determinants of health in seven communities by piloting and implementing targeted interventions.

Andrew Renda January 18, 2018

The Strategic Value of Value

Local solutions that deliver high value care and create healthier populations are helping hospitals and health systems balance volume versus value challenges.

Carl Couch January 18, 2018

Ask the Experts: Behavioral Health Service Billing

If the overseeing psychiatrist at a clinic is initiating a treatment plan and signing all documentation done by licensed social workers, are these professional services billable to our Medicare Administrative?

HFMA January 15, 2018

A Population Health ‘A-Ha’ Moment: Focusing Care Coordination on the Right Patients

Predictive data models can point to who will be hospitalized next year with accuracy that frequently surprises health practitioners.

Shantanu Phatakwala January 15, 2018

Evidence-Based Practice and the Bottom Line: An Issue of Cost

Laura Cullen and Kristen Hanrahan of the University of Iowa Hospitals and Clinics describe a process that healthcare organizations can use to determine the ROI of evidence-based practice improvements.

Laura Cullen, DNP, RN, FAAN January 9, 2018

Patient-Reported Outcome Measures Support High-Value Care

Leading health systems are using PROMs to support shared decision-making and reduce wasteful treatments.

Lola Butcher December 18, 2017

Confronting Opioid Overprescribing Head-On

Three health systems are taking ownership of their role in the opioid epidemic with physician-led initiatives to alter pain management practices and help doctors live up to their commitment to do no harm.

Valerie Norton December 18, 2017

Rethinking Care Management at the Front End

Sean Angert notes that, by re-envisioning and enhancing front-end care management, health systems can take a more comprehensive approach to address the dual challenge of assigning patients to the appropriate care setting while also preventing unnecessary visits.

Sean Angert December 15, 2017
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