Operations Management

3 Keys to Defending a Healthcare Organization’s Margins

As the healthcare industry transitions from volume-based to value-based payment, healthcare organizations must establish priorities and prepare to assume risk in select areas of focus. To do this, providers must develop an understanding of the precise costs for individual encounters, procedures, and episodes of care, and hone in on specific cost drivers.

Rita E. Numerof, PhD June 26, 2018

Optimizing Care Delivery Through Perioperative Value-Based Care

A focus on value during perioperative care can result in better financial and clinical performance.

Zeev Kain, MD, MBA, FAAP June 26, 2018

The Golden Hour for Member Engagement: Onboarding and Pre-Boarding for Lower Costs and Improved Healthcare Consumer Experience

Cynthia Nustad describes how commercial health plans can improve consumer communication.

Cynthia Nustad June 21, 2018

It’s All Connected: Tackling a Newly Recognized Health Issue

HFMA President and CEO Joseph J. Fifer explains why traditional healthcare stakeholders are going beyond conventional boundaries to address a different kind of health issue—loneliness.

Joseph J. Fifer, FHFMA, CPA June 19, 2018

How Companies Can Reap the Benefits of Diversity and Inclusion

Workplace initiatives to enhance workforce diversity and inclusiveness give companies a competitive advantage, says D&I expert Kim Drumgo.

Lisa Towers June 15, 2018

A Comprehensive Approach to Engaging Physicians

Giving physician leaders better tools to conduct annual performance reviews has helped one Canadian hospital provide more meaningful feedback to physicians and improved engagement. More engaged physicians have helped the organization raise its patient satisfaction scores.

Laura Ramos Hegwer June 14, 2018

Innovating to Improve Health Equity

Many Americans are unable to achieve their full health potential because of socioeconomic disparities, addiction, or even their address. To tackle these health inequities, health systems and health plans are testing innovative approaches that could bring financial benefits as well.

Laura Ramos Hegwer June 12, 2018

Total Joint Replacement Costs Decline

Value-based models such as bundled payment and accountable care organizations have bolstered reductions in total joint replacement costs.

HFMA June 11, 2018

After the Performance Improvement Initiative Ends: Sustaining Gains with Analysis

Southern Illinois Healthcare saved approximately $60 million in one year through improved denials management and billing protocols and reductions in clinical variability, supplies, and benefit costs.

Jennifer Ittner June 11, 2018

Service Line Analytics: Sound Decision-Making Starts with Reliable Data

Healthcare organizations are recognizing that incorporating service line analytics into strategic activities enables better understanding of each area’s financial and operational impacts. In addition, service line analytics signal when real-time improvements are needed and drive more informed decision-making.

Jay Spence June 11, 2018
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