Operations Management

Getting to Know Patients in Their Homes

Joe Shen describes EmblemHealth's collaboration with an independent physician association to conduct in-home visits for members, boosting patient engagement and member satisfaction.

Joe Shen July 25, 2018

Grant Thornton: Optimizing the Ambulatory Workforce

One of Grant Thornton’s senior healthcare consultants addresses the topic of workforce management and the importance of a data-driven approach. 

HFMA July 24, 2018

A New World Order for Hospital Margins

As expenses grow faster than revenues, hospitals are looking for ways to maintain margins.

John Johnston July 24, 2018

Digital Identity in Healthcare: Building on the Banking Model

Gus Malezis describes lessons healthcare organizations can learn from the banking industry.

Gus Malezis July 19, 2018

Should utilization review report to patient care or revenue cycle?

Utilization review should work as part of a productive whole, alongside many other areas, says a former Cleveland Clinic finance executive. The function can report to finance, administration, operations, and even patient experience.

Erin Murphy July 18, 2018

Ask the Experts: Denials Management Statistics

What metrics do CFOs consider important to support decision-making with respect to their denials management programs and health plan contracting?

HFMA July 18, 2018

How Providers and Insurers can Collaborate to Manage the Cost of Genetic Testing

The cost of genetic testing and therapy, often a deterrent to a potentially beneficial treatment, can be made more manageable if providers and insurers work together.

David Nixon July 10, 2018

How to Grow High-Value Service Lines Effectively

Growing top-performing service lines can be an effective strategy for healthcare organizations to advance their business objectives.

Gary Druckenmiller, Jr. July 3, 2018

On Costs, Congress Eyes Transparency, Billing, Consolidation

July 2—Members of Congress say they are increasingly concerned about rising healthcare costs and are looking at policies around transparency, balance billing, and provider consolidation.

Rich Daly July 3, 2018

The Shift to Outpatient TKA—What’s the Big Deal?

Hospitals should prepare for the impending revenue impact of a shift of total knee arthroplasty (TKA) procedures from inpatient to outpatient settings by developing strategies to retain market share for TKA.

Michael Rovinsky, MBA June 26, 2018
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