Primary Care Clinic Increases Access Without More Providers
Saint Louis University General Internal Medicine primary care clinic reduced patient call and appointment wait times and added an average of 218 appointments per month after implementing an automated phone system and outsourcing scheduling.
Number of Top-Scoring Hospitals in Patient Safety Increases
Nov. 12—The share of hospitals earning the highest patient safety grades increased in the latest scorecard from a national organization.
Transforming Patient Access and Engagement
St. Luke’s Cornwall Hospital overcame patient access challenges with more than a technological fix. The hospital necessitated a culture change and put a high priority on data capture and analysis of previously unmeasured KPIs.
Taking on Risk? Top Ways to Leverage Strategic Partnerships for Integrated Care
Jim Wieland discusses the steps a practice took, and the lessons it learned, as it formed the nation’s first cardiology accountable care organization.
A New Approach to Curtailing Pharmacy Costs
In an effort to improve the availability and value of treatments that are available to patients, major health systems have banded together to form a new company that will produce generic drugs.
Sidebar: Additional Strategies for Managing the Drug Cost Problem
In an effort to improve the availability and value of treatments that are available to patients, major health systems have banded together to form a new company that will produce generic drugs.
Preventing Readmissions with a Personal Touch
An in-depth look at how one organization is preventing chronic care readmissions through in-home monitoring, patient education, and counseling.
Telepsychiatry: Improving the Provider Distribution Model
Geoffrey Boyce explains how using technology can address both behavioral health workforce shortages and geographical challenges as the need for greater availability of behavioral health services grows.
Calculating KPIs for Value-Based Payment Models
If hospitals and health systems know the patients for whom they’re at risk and the benchmarks against which they are held accountable, they can lower costs and improve outcomes for an entire population—not just a single patient.
Key Factors in Cath Lab Financial Performance
The average cath lab program generates a negative profit margin on Medicare patients, and that population is growing. Analyzing cath lab care pathway design can help hospital leaders bend the cost curve back to operating profitability.