Operations Management

Developing Talent in the Revenue Cycle

A health system created a training program for revenue cycle leaders, resulting in improved performance.

Wendy Burns December 11, 2018

6 Steps for Effective Use of Peer Comparisons and Analytics

Peer comparisons help hospitals recognize that performance improvement opportunities exist and give them evidence that their peers are executing on those opportunities. With that information, leadership teams are motivated to pursue targeted corrective actions.

Scott Engel December 5, 2018

The Blurring Boundaries of Elder Care: Implications for Providers and Patients

Healthcare providers are planning to invest in home health, palliative and end-of-life care, and geriatric caretakers in the coming years.

Jim Watson December 5, 2018

Using Lean Six Sigma to Improve Healthcare Business Processes

One health system improved its billing accuracy rate from 72 percent to 90 percent by using Lean concepts, Kaizen, and Gemba walks.

Bruce Lancaster December 3, 2018

The Healthcare Finance Fellowship: Benefits for the Organization and the Young Professional

Three professionals with experience in the Massachusetts General Physicians Organization’s Finance Fellowship program explain how the program works and why it is so important.

Elizabeth Aremu November 27, 2018

Tipping the Scale: A Methodological Approach to Revenue Analysis

When acquiring a medical group, health systems should eschew blunt profit and loss statements in favor of more precise approaches, using market metrics to assess each site or specialty.

Fredrick T. Horton November 21, 2018

Steps to Effective Succession Management

Leaders of healthcare organizations can use a 90-day plan to implement the initial stages of a succession management plan.

Marty Martin November 21, 2018

Taking a Holistic View of Procure-to-Pay

An in-depth look at how one company is enabling more efficient procure-to-pay processes to streamline healthcare organizations’ financial operations. 

HFMA November 21, 2018

Hospitals Lead Healthcare Price Growth Plunge

Nov. 19—An unusual slump in hospital price increases—especially among commercial health plans—has pulled down overall healthcare price increases, according to a recent analysis. 

Rich Daly November 20, 2018

Succession Planning as a Strategic Initiative

Hospitals and health systems can groom future leaders using methods such as analytics, performance evaluations, and formal development programs.

Laura Ramos Hegwer November 18, 2018
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