Operations Management

Mercy Saves Millions in the OR Through Standardization and Automation

Surgeons from Mercy’s 41 hospitals worked with perioperative directors to reduce costly physician preference items. The health system also used an inventory management system to improve charge capture and eliminate time-wasting manual processes. Overall, Mercy has cut its supply costs by $3.6 million in 12 months.

Laura Ramos Hegwer December 12, 2018

7 Focus Areas for Reducing Healthcare Expenses

Healthcare providers should focus on seven areas to control costs and maximize savings while continuing to deliver high-quality patient care.

Jon Melling December 12, 2018

Hospital Saves $49M by Engaging Department Leaders

Small-scale projects to reduce waste and improve efficiency can add up to boost hospital bottom lines. The key is tapping leaders’ knowledge of what processes need to change.

Laura Ramos Hegwer December 12, 2018

From Professional Evaluation to Clinical Excellence

Leading hospitals are stretching farther and using actionable data on physician performance to accelerate overall performance improvement.

Jennie Dulac December 12, 2018

Purchased Services Contracting for Employed Physician Practices Cuts Cost, Improves Service

Piedmont Healthcare saved almost $90,000 for its employed physician practices by securing a purchased services contract for after-hours answering services. 

Ryan Bowcut December 12, 2018

Achieving Care Integration Boosts Hospital’s Quality Metrics

Parrish Medical Center gained integrated certification by implementing a series of process improvements, starting with gaining physician buy-in and installing interdisciplinary teams.

Edwin Loftin December 11, 2018

Developing Talent in the Revenue Cycle

A health system created a training program for revenue cycle leaders, resulting in improved performance.

Wendy Burns December 11, 2018

6 Steps for Effective Use of Peer Comparisons and Analytics

Peer comparisons help hospitals recognize that performance improvement opportunities exist and give them evidence that their peers are executing on those opportunities. With that information, leadership teams are motivated to pursue targeted corrective actions.

Scott Engel December 5, 2018

The Blurring Boundaries of Elder Care: Implications for Providers and Patients

Healthcare providers are planning to invest in home health, palliative and end-of-life care, and geriatric caretakers in the coming years.

Jim Watson December 5, 2018

Using Lean Six Sigma to Improve Healthcare Business Processes

One health system improved its billing accuracy rate from 72 percent to 90 percent by using Lean concepts, Kaizen, and Gemba walks.

Bruce Lancaster December 3, 2018
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