Operations Management

UPMC: Expanding Organization Reach via Telemedicine and Virtual Care

This case study shows how one integrated delivery system has effectively leveraged innovation technology and data governance in the area of telemedicine to monetize its data assets.

HFMA February 26, 2019

Allina Health: Reducing Variations in Clinical Care

This case study shows how one health system used its data assets to identify opportunities for reducing variations in clinical care.

HFMA February 26, 2019

Telehealth Use Among Medicare Patients Limited but Growing

Growth in telehealth use among Medicare beneficiaries is occurring in patients 85 years and older and living in rural areas.

HFMA February 21, 2019

No-Divert Policy, Strategic Growth Help Erlanger Increase Revenue by $300 Million

A strategic plan that focused on growth and expanding specialty services helped Erlanger Health System improve its balance sheet while maintaining high-quality performance. A pay-for-performance program also increased nurse productivity. 

Laura Ramos Hegwer February 21, 2019

Evaluating Cost-of-Care Progress

Although more time and evidence are needed to prove the efficacy of population-based VBP models, there are other models that may be more appropriate for different populations.

HFMA February 15, 2019

The Hospital’s New Agenda: Pharmacy Cost Savings

Pharmacists who have defined roles focused on effective and efficient use of medications in hospitals are the best-equipped leaders to control rising and unsustainable drug costs. For example, one health system realized a $6 million cost savings through a combination of surveillance technology and empowered, motivated pharmacy leaders.

Karen Kobelski February 15, 2019

When Indirect EHR Communication Drives Up Medical Costs

Indirect communication among primary care team members using EHRs is associated with increased hospital visits and higher medical costs for their patients with diabetes, according to one study. Researchers found that medical costs rose by $223 per patient with diabetes in a six-month period for every increase in one percentage point in indirect communication.

Laura Ramos Hegwer February 15, 2019

Community Paramedicine Saves Organization $6M in 1 Year

By training paramedics to treat patients at home under a physician’s supervision, Commonwealth Care Alliance is reducing unnecessary emergency department visits and hospitalizations.

Laura Ramos Hegwer February 15, 2019

Determining the Long-Term Value of Labor Costs

Various methods can help healthcare leaders express the savings realized from a reduction in staff time and effort required to complete a task.

Pat Edmonds February 15, 2019

A Data-Driven Approach to Physician Performance Improvement

With a data-driven understanding of how and where they can improve, physicians will be eager to close the gap where current outcomes lag behind expected performance.

Jennie D. Dulac February 15, 2019
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