Operations Management

Connecting with High-Risk Members for Better Care Management

Tara Page-Haddock describes how how care management programs can deliver ROI.

Tara Page-Haddock May 15, 2019

Variation analysis as a tool to improve value

Two leaders with Providence St. Joseph Health describe the systematic approach their organization developed to improve the value of the care it delivers.

HFMA May 15, 2019

Focusing on facilities for sustainable cost savings

By implementing a campus consolidation, leaders at Boston Medical Center have saved millions of dollars per year on facility costs while substantially increasing patient volume.

Laura Ramos Hegwer May 15, 2019

Catalyzing Cost Transformation at a Rural Hospital

Leaders at a rural hospital use metrics reviews to identify areas of sustainable cost reduction.

Laura Ramos Hegwer May 15, 2019

Who Should Own a Healthcare Organization’s Cost Transformation Efforts?

To take costs out of the budget for good, organizations should establish cost reduction goals for leaders at every level. Why do so many hospitals’ cost transformation efforts get stuck after leaders have trimmed.

Laura Ramos Hegwer May 15, 2019

Why Vertical Consolidation May Be the Superior Strategy for Healthcare Mergers

Richard Rollo explains how horizontal consolidation could be a useful precursor to a new wave of vertical consolidation.

Richard Rollo May 14, 2019

Improving PHI Disclosure Efficiency in the Business Office

With pressure on providers to prove medical necessity and validate code assignments, business office staff must provide more patient information, such as medical records, putting greater demands on their time. Yale New Haven Health addressed this problem by implementing a centralized protected health information (PHI) disclosure management system.

Kim Charland, BA, RHIT, CCS May 14, 2019

Testing a model for better coordination of care in the community

Providers are using analytics to drive partnerships with community service organizations to address social determinants of health.

Laura Ramos Hegwer May 13, 2019

Why one insurer is expanding a mental health integration pilot statewide

Early indications of savings and positive provider feedback led one Blue Cross plan to expand statewide a behavioral care telehealth program.

Rich Daly May 8, 2019

3 Best Practices to Reduce the Cost of Healthcare Miscommunication

Will O’Connor discusses the top causes of miscommunication among medical staff and ways to avoid them to ensure patient safety and fewer malpractice claims. 

Will O'Connor, MD May 7, 2019
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