Operations Management

Dr. Tim Hendrix of Florida’s AdventHealth Centra Care: How to safely welcome anxious patients back into your hospital or physician practice

Hospitals and physician's offices have opened back up for non-emergent care. Dr. Tim Hendrix of Florida's AdventHealth Centra Care discusses how his organization is making patients feel safe and welcome. Also in this episode, HFMA's Community Melanie Binder talks about how attendees of the upcoming Digital Annual Conference can make the most of their conference experience by using HFMA's Community.

Erika Grotto June 18, 2020

Why sharing infection rates and other information among healthcare organizations is crucial in preparing for the future of COVID-19

Terry Hush of Roji Health Intelligence discusses what healthcare organizations should do to prepare for future waves of the coronavirus.

Erika Grotto June 18, 2020

Intermountain Healthcare to provide hospital-at-home services for some higher-acuity patients

The move to hospital at home for higher-acuity patients by some health systems can create savings for their Medicare Advantage and other full risk products and for its Administrative Services Only clients.

Chad Mulvany, FHFMA June 17, 2020

Telehealth could replace 7% of healthcare spend if COVID-19 catalyzes broader adoption

HFMA's Chad Mulvany says the transition to telehealth will require providers to rethink four fundamental questions about how they go to market and deliver services in the virtual arena.

Chad Mulvany, FHFMA June 15, 2020

The office of the future: What leaders must consider as they design post-pandemic workplaces

Leaders face the challenge of establishing a safe and productive office environment as healthcare administrative offices ramp back up following the peak of the COVID-19 pandemic.

Jill Geisler June 11, 2020

The COVID-19 pandemic’s disruption of primary care could affect access to care as modeling through June shows a potential loss of 60,000 PCPs

Continued parity from CMS in telehealth payments and more support from private insurers could help revive, support and strengthen primary care, which has been particularly challenged by the COVID-19 pandemic.

Katie Gilfillan June 9, 2020

Optum’s naviHealth acquisition will help lower the total cost of care for UHC members and Optum physician practice patients

Optum's naviHealth purchase rounds out is capabilities, ensuring its UHC members — particularly MA members and Optum's practices' patients — receive the right care in the right setting at the right time post hospitalization.

Chad Mulvany, FHFMA June 4, 2020

Elective surgery does not mean optional surgery: How to recover from the impact of canceled procedures

Lessons health systems have learned because of the COVID-19 pandemic will provide the building blocks to the recovery, including the return of “elective” procedures, many of which are vitally important to patients’ well-being.

Ezra Mehlman, MBA June 4, 2020

With 26,000 COVID-19 deaths in nursing homes, CMS ties money to outcomes

New federal data show that although only 4% of COVID-19 infections occurred in nursing homes, 17% of deaths from the disease happened in those locations.

Rich Daly June 3, 2020

Building a healthcare finance center of excellence: a view from the C-suite

Finance centers of excellence are not necessarily physical locations but rather a collection of the right people, tools and practices to help organizations achieve better financial performance.

Frank Stevens June 1, 2020
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