Operations Management

The journey back from COVID-19: COVID-19: A guide to economic recovery for health system CFOs

As healthcare CFOs prepare fro the aftermath iof the COVID-19 pandemic, they should adopt a new mindset for addressing strategies around human capital, revenue recovery, cost reduction and capital investment.

Deirdre Baggot, PhD, RN July 29, 2020

7 ways to improve collaboration between finance and clinical leadership

By taking the right approach to collaboration, healthcare finance and clinical leaders can improve results for their patients and their organizations.

Nick Hut July 27, 2020

How artificial intelligence makes healthcare finance more human

Healthcare finance departments can use artificial intelligence to reduce repetitive work and allow employees to take on roles that are more analytical.

Jane C. Kaye, MBA July 27, 2020

‘Carve outs’ among keys in managed care negotiations

Carve outs are a critical tool hospitals should use in negotiations with health plans to ensure the costs of more expensive conditions are covered.

Rich Daly July 16, 2020

Hospitals began to reverse job losses in June as other healthcare segments surged

Hospitals restarted hiring in June after two months of steep job losses, but it’s unclear whether the latest resurgence of COVID-19 cases will cut off the rebound.

HFMA July 8, 2020

Your patients are afraid to come back. An aesthetically pleasing office can help win their trust.

Physicians’ offices are open for business, but it will take more to get patients in the door.

Erika Grotto July 7, 2020

How Orlando Health improved its bottom line by optimizing observation services

Orlando Health in central Florida offers a case example of how to effectively manage patients in observation status to reduce average length of stay for these patients, thereby, freeing up capacity for care of patients with higher-acuity conditions.

Richard Basaly, MD June 26, 2020

Virginia Mason Institute transformation expert says healthcare systems can reduce waste and improve their margins

Virginia Mason Institute’s Rhonda Stewart shares how healthcare systems can reduce costs and improve patient and worker metrics by eliminating waste.

Deborah Filipek June 24, 2020

Texas Oncology streamlines operations to achieve success in Medicare value-based payment model

The experience of Texas Oncology in CMS’s Oncology Care Model shows how provider organizations can use change management processes to lay the foundation for success in new care delivery models.

Elizabeth Barker June 22, 2020

McKinsey & Company shares how to thrive during the next recession

Aneesh Krishna of McKinsey & Company discusses how successful healthcare organizations behave before, during and after an economic downturn. Also, Rich Daly and Chad Mulvany talk about surprise bills, and we list five things healthcare finance leaders should know about AI.

Erika Grotto June 22, 2020
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