Operations Management

Design thinking: A human-centric approach to problem solving in healthcare

Listen to the podcast. Design thinking: A human-centric approach to problem solving in healthcare Design thinking is a process that’s gotten a lot of attention over the last few years, and it’s proving a useful tool in healthcare. On a recent episode of the Voices in Healthcare Finance podcast, Jess Roberts, who leads the Culture…

Erika Grotto March 1, 2022

Design thinking: A human-centric approach to problem solving in healthcare

Jess Roberts from the University of Minnesota discusses how the iterative process of design thinking can help healthcare organizations solve problems. Also in this episode, Michael Bumann of sponsor Red Dot discusses how his clients have taken the millions of dollars they've gained through using Red Dot's motor vehicle accident account platform to accomplish organizational goals.

Erika Grotto March 1, 2022

News Briefs: Report finds unwillingness to get the COVID-19 vaccine drove healthcare job cuts in January

A roundup of top news for healthcare finance professionals.

Nick Hut March 1, 2022

Ken Perez: Healthcare assailed by a labor crisis, with pharmacy technicians particularly affected

The healthcare sector lost more than half a million workers from February 2020 to September 2021, contributing to labor shortages in the sector. An often-overlooked yet important element in this trend is the acute shortage among pharmacy technicians, who play a vital role in the delivery of pharmacy services.

Ken Perez March 1, 2022

10 Building Blocks of Cost-Effective Health

A report from HFMA's 14th annual Thought Leadership Retreat.

Nick Hut February 28, 2022

Covenant Health sees a 4.6-fold ROI by automating workflows for philanthropic medical financial aid programs

Read about this solution that combines artificial intelligence (AI) with live, human patient advocates to find philanthropic programs, appropriately match and apply those programs to patients and convert uncompensated care to cash.

HFMA February 28, 2022

Healthcare News of Note: Department of Justice files formal challenge to UnitedHealth Group’s proposed acquisition of Change Healthcare

Healthcare News of Note for healthcare finance professionals is a roundup of recent news articles: Hospitals react positively to news that the U.S. DoJ will challenge a proposed merger between UnitedHealth Group and Change Healthcare, $265 billion of care services could shift from traditional settings to the home by 2025, and a study says the level of community benefit provided by nonprofit hospitals is poorly aligned with the tax subsidy they receive.

Deborah Filipek February 25, 2022

Congress passes legislation to support programs designed to bolster mental health among healthcare professionals

Hospitals will be among the potential recipients of federal grants for establishing programs that support the mental health and well-being of healthcare professionals.

Nick Hut February 18, 2022

Omicron, swelling expenses characterize end of another challenging year for hospitals, physician groups

The nation’s hospitals, health systems and physician groups closed the second year of the COVID-19 pandemic amid ballooning expenses exacerbated by nationwide labor shortages and global supply chain challenges.

Matthew Bates February 18, 2022

Omicron, swelling expenses characterize end of another challenging year for hospitals, physician groups

The nation’s hospitals, health systems and physician groups closed the second year of the COVID-19 pandemic amid ballooning expenses exacerbated by nationwide labor shortages and global supply chain challenges.

Matthew Bates February 18, 2022
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