Getting a Handle on Staff Turnover
A balanced approach to managing revenue cycle staff turnover—keeping overall rates low but also recognizing the need for “good” turnover—is an important factor in managing new healthcare payment models.
A Perfectly Legal Way to Help Patients Pick Higher-Quality Post-Acute Providers
For fear of legal ramifications, hospital case managers and discharge planners are not sharing quality information about post-acute providers with patients.
What Does Financial Success Look Like in the CAH World?
CFO Bryce K. Betke credits four key factors for Crete Area Medical Center’s success: affiliation, payer mix, physician employment, and population health.
Tool: Service Line Planning Annual Calendar
Mission Hospital recently revamped and streamlined its service line planning approach, assigning specific tasks to specific months of the year.
Ask the Expert Answer: Staffing Ratio for Primary Care Practice
Is there data available on the ideal staffing ratio for a primary care practice?
Ask the Expert: Patient Access Productivity Standards
A list of patient access productivity standards for revenue cycle leaders.
Ask the Expert: Directing a Decision Support Department
How finance leaders can prepare for a technical decision support role.
Medical Practice Clinical Productivity Evaluation Tool
Hospital and physician leaders can use this evaluation tool to determine how to improve physician productivity in medical practices.
Do’s and Don’ts of Selecting a Vendor-Neutral VMS
You can use this tool to help choose a vendor-neutral vendor management service that will help reduce contract labor costs and compliance risks.