Operations Management

One-Stop Shopping for Healthcare Services

As consumerism gains traction in health care, health systems are borrowing the imperatives of the retail industry, including by consolidating and reorganizing their services into central locations.

Lola Butcher March 22, 2017

Optimizing the Preauthorization Process

Senior healthcare provider and health plan leaders examine the difficulties associated with preauthorization and offer strategies for how stakeholders can collaborate to optimize the process.

Kathleen Vega March 22, 2017

Preparing the Healthcare Workforce for Value

Healthcare leaders are taking various steps to ensure their workforces evolve to meet the demands of value-based care, but long-term solutions require collaboration across the spectrum of care.

Karen Wagner March 22, 2017

Not Yet Free from Harm

Tejal Gandhi addresses ways healthcare organizations can pursue the goal of greater patient safety.

Tejal K. Gandhi, MD, MPH, CPPS March 21, 2017

Leveraging Scale for Value in a Decentralized System

A major initiative to bring University of California Health’s five campuses together as a system began with a successful revenue cycle project.

John D. Stobo March 21, 2017

Care in Place: Bringing Care Back to the Future

Atrius Health leaders describe a new home care program that keeps patients out of the hospital through the provision of coordinated care.

Steven Strongwater March 14, 2017

Care Transition to Skilled Nursing Facilities

Derek McLaren discusses how hospitals can best forge strong partnerships with skilled nursing facilities. 

Derek McLaren March 7, 2017

The New, No-Norm World of Health Care

Reforms and trends in health care are causing healthcare organizations to look at their clinical and financial operations in a different light.

Joe Van De Graaff March 3, 2017

The Dangers of “Downcoding” in Emergency Medicine

Kenneth J. Heinrich discusses how “routine emergencies” can result in lost revenue due to incomplete documentation.

Kenneth J. Heinrich February 23, 2017

Addressing Social Determinants of Health: A State Initiative

The Vermont Blueprint for Health is a state-government program that integrates health care with social services with the goal of improving outcomes and controlling costs for patients with chronic conditions.

Karen Handmaker February 21, 2017
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