Operations Management

A New Approach to Support Staffing in Physician Practices

Organizations should adapt support-staffing levels for physician practices using a comprehensive approach, including a variety of factors such as provider mix, productivity, and the level of patient access.

Cynthia Peters Arnold April 6, 2017

Palliative Care Results in $1.7M Savings While Improving Outcomes

A decision support system helped a hospital measure its cost savings from palliative care and justify expanding the service.

Laura Ramos Hegwer April 6, 2017

How One Florida Healthcare Organization Tackled Recruitment Challenges and Saved $3M

Health First exceeded its goals for improving new hire retention rates and satisfaction, resulting in significant cost savings and happier hiring managers.

Jill Schwieters April 6, 2017

Cleveland Clinic Saves $22M in Pharmacy Costs by Developing Dashboard Tool

Cleveland Clinic’s 2016 prescription drug savings resulted from smarter pharmacy sourcing, thanks in part to new technology developed in-house and greater visibility into drug price changes.

Laura Ramos Hegwer April 6, 2017

Every Dollar Counts: Revisiting Pre-Bill Review to Recover Revenue

Michael Baney and Jeff McQuillan suggest pre-bill reviews as a proactive strategy to improve revenue cycle performance. 

Michael Baney April 5, 2017

Examining the Economic Impact of a Physician Shortage

The changing regulatory environment in health care adds even more urgency to a looming physician shortage that will continue to impact health care and its delivery over the next decade.

Daniel R. Verdon April 5, 2017

Taking Stock of Surgery: Is It Time to Revisit Your Assumptions?

Advisory Board’s John Johnston discusses the importance of reevaluating surgical performance to ensure you are positioned to capture new business—and deliver cost-effective care. 

John Johnston March 29, 2017

Community Paramedicine: A Value-Oriented Strategy

Community paramedicine is proving its worth as a bridge between primary care and emergency care and a way to fill gaps in the underlying healthcare infrastructure.

Lola Butcher March 28, 2017

Medical Trainees Learn to Recognize Clinical Overuse

Brandon Combs says a voluntary writing exercise at University of Colorado School of Medicine helps medical trainees reflect on patient harms arising from clinical overuse.

Brandon Combs March 27, 2017

One-Stop Shopping for Healthcare Services

As consumerism gains traction in health care, health systems are borrowing the imperatives of the retail industry, including by consolidating and reorganizing their services into central locations.

Lola Butcher March 22, 2017
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