Operations Management

Looking Beyond Cost Control: A New Role for Strategic Healthcare Supply Chain Leaders

Experiences of four healthcare organizations demonstrate the strategic role supply chain leaders can play in helping their organizations perform effectively in a value-based care model.

Michael Schiller August 23, 2017

Patient Accounting System Upgrade Offers Opportunity to Brush Up on Basics

Good work standards that lay out quality and quantity expectations have not become obsolete with increased automation; rather, they are as useful and necessary as ever for healthcare organizations and their revenue cycle staffs.

HFMA August 23, 2017

Benefits of Establishing Meaningful Work Standards for Revenue Cycle Staff

Good work standards that lay out quality and quantity expectations have not become obsolete with increased automation; rather, they are as useful and necessary as ever for healthcare organizations and their revenue cycle staffs.

Andrew Davis August 23, 2017

Improving Clinical Communication Across the Care Continuum

Communication processes and technologies are evolving to accommodate the growing number of clinical specialists working in various care settings with outside extended-care teams.

Terry Edwards August 15, 2017

Moving Toward a Revenue Ecosystem

To maximize results, healthcare finance leaders should establish an integrated view of the organization’s entire revenue ecosystem, aligning across organizational strategy, payer contracting, clinical operations, and revenue cycle drivers.

Kevin Ormand August 10, 2017

Hospice Programs Save Costs, Reduce Readmissions

Applying hospice home based skills to hospital care and strategic planning may reduce patient stays.“There are many lessons hospitals can learn from hospice providers,” says John Mastrojohn III, executive vice president and COO of the National Hospice and Palliative Care

HFMA August 10, 2017

Critical Drivers of Payment Differentials

Increases in hospital payment have not kept pace with general inflation. Healthcare leaders can isolate areas that help maintain or improve current performance.

William O. Cleverley, PhD August 10, 2017

The Rise of Outpatient Joint Replacement

Although joint replacement surgeries will increasingly be performed as outpatient procedures, inpatient volumes are expected to hold steady.

Lola Butcher August 10, 2017

Using Stakeholder Input to Design Healthcare Facilities

Using a Lean design process, Lee Health created a life-size mock-up of clinical and administrative facilities to optimize patient flow and staff flow before drawing the designs for a new outpatient facility.

Lola Butcher August 10, 2017

Cost Scorecard Helps UCSF Surgeons Save $836K in Supplies

A monthly scorecard helped surgical departments reduce costs without requiring surgeons to follow a strict standardization process to limit the number of vendors.

Laura Ramos Hegwer August 1, 2017
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