Jill Geisler: 10 questions for leaders who want to be better delegators
Ask managers how they’re doing these days, and you’re likely to get the universal answer: “Busy. Really busy.” Today’s leaders must navigate meetings, projects, personnel issues, paperwork, planning, hiring, coaching, strategizing — and putting out the inevitable fires. But when a well-meaning person says, “Maybe you could delegate a few things,” it can frustrate the…
Annual Conference: Body-language expert Scott Rouse explains how to read others and make a good impression
People who know how to read body language can gain a significant advantage in their interpersonal relations, an expert said during Monday’s keynote session at HFMA’s Annual Conference. Scott Rouse, a behavior analyst and body-language expert who works with law-enforcement agencies and major corporations, said awareness of body language is key to quickly establishing connections…