Why is Succession Planning so Important?
Succession planning can be a taboo topic, but with planning and communication, it can be a valuable tool in your organization's long-term strategic planning.
Spirituality in the Workplace?
HFMA Career Coach Joe Abel asks what it means to foster "spirituality" in the workplace.
Intentional Spirituality
Hilda Villaverde, PhD, writes that belief in God within a religion or in a personal practice of spirituality comes down to the prevailing desire that all human beings long for—a sense of belonging.
Having Faith in the Spotlight
Hayley Studer, CPA, interviews Faith in the Spotlight author and "Inside Edition" TV news correspondent Megan Alexander about her recently published book, which provides practical tips for living out your faith in a secular workplace.
Reflections: Our Work in Health Care Is Bigger Than Ourselves
November also reminds us that in the midst of business and everyday chaos, it's important to make time for something bigger than ourselves.
Forming a Physician Communication and Peer Support Center
Kelley Dillon describes the wide-ranging impact of an in-depth curriculum at Henry Ford Health System that trains physicians to communicate with patients clearly and empathically.
hfm Magazine: November 2017
hfm Magazine: November 2017
Increase Cash Flow by Giving Your Business Staff Meaningful Work
The pillars of strong revenue cycle operations are creating meaningful work, developing knowledge, removing obstacles, and advancing analytical capabilities. Revenue cycle leaders can achieve these goals by integrating payer and claims data and applying algorithms to optimize staff efforts.
Virtual Work Drives Productivity at Cleveland Clinic
Since initiating its remote worker program, Cleveland Clinic’s revenue cycle department has experienced a 13 percent increase in productivity.
Case Examples of the Use of a Dyad Management Model
Two leading health systems—WellSpan Health and Baylor Scott & White Health—exemplify the principles of an effective dyad management model, involving the pairing of physician and administrative leaders. WellSpan Health. Based in York, Pa., WellSpan Health employs a dyad management model