Optimizing the hospital workforce in a rapidly changing environment
Hospitals and health systems can use the insights from modeling exercises to calculate the impact of everything from changes to weekend staffing schedules to the creation of new float pools.
A high-reliability healthcare supply chain: beyond the clinician
Applying the principles of high-reliability organizations to the healthcare supply chain is a key step in enhancing overall quality.
Earning a 4-start patient-experience rating takes dedication
Main article: Why optimizing the patient experience should be on every C-suite leader’s radar Under Maryland’s hospital rate-setting system, 1% of hospital payment from all payers is based on an organization’s performance on the HCAHPS inpatient survey. “It can be millions of dollars for organizations that can be lost or gained,” says Lisa Allen, PhD,…
Why optimizing the patient experience should be on every C-suite leader’s radar
Jason Wolf, president and CEO of The Beryl Institute, knows from personal experience how easily a healthcare organization can lose a customer. A few years ago, his wife was mistakenly billed for a $25 copay that she already paid, and then the account was fast-tracked into collections. Despite receiving excellent clinical care, his wife vowed…
How physician-finance partnerships pave the way to higher-value care
Physician leaders and finance leaders can use their respective strengths to complement each other and help each other thrive in a value-based environment.
Whitney’s steps to future-proofing your organization
Become a learning organization Learning organizations are constantly assessing information and determining what the next action should be. “This is not necessarily a core competency that I have found in my engagement with the healthcare industry, but it is what the tech titans inherently do,” Whitney says. “It is built into their DNA.” Establish a vision,…
How HFMA is bringing together healthcare finance
HFMA President and CEO Joe Fifer offers a perspective on the new and traditional opportunities that the HFMA community offers.
For Healthcare Finance Leaders, Imagining Tomorrow Involves Risk
If healthcare finance leaders want to reduce costs, provide better health outcomes, and improve patient satisfaction, they must seize opportunities and manage risks.
20th Anniversary Citi Not-for-Profit Healthcare Investor Conference
HFMA features various content from Citi's 20th Not-for-Profit Healthcare Investor Conference held May 21-23, 2019, in New York.
What midterm elections mean for healthcare
Rich Daly interviews Rick Gundling, HFMA's senior vice president of healthcare financial practices, about the results of the midterm elections.