Leadership

5 steps for developing a strong investor relations strategy

Healthcare organizations should adhere to best practices in investor relations by pursuing a strategy that builds and maintains trust through routine, clear communication of key organizational objectives, priorities, strategic initiatives and strengths.

William B. Hanlon April 27, 2020

Patient financial responsibility for COVID-19 treatment: Let’s get it right

Even while hospitals are facing a dire financial situation amid the COVID-19 pandemic, they should adapt their business practices to account for the hardships facing consumers.

Joseph J. Fifer, FHFMA, CPA April 27, 2020

Debt collectors could take stimulus payments from millions of Americans

Given the media's heightened scrutiny of healthcare collections activity, hospital and health system leaders should ensure any business partners used for collections understand revenue cycle best practices during the pandemic-induced recession.

Chad Mulvany, FHFMA April 24, 2020

How hospitals can preserve cash amid rising costs, crashing revenues brought on by COVID-19

The need to preserve cash is becoming more acute amid plummeting revenues and rising costs. Leaders and industry consultants are getting creative in search of solutions.

Lola Butcher April 22, 2020

UNC Health: Dementia-friendly care boosts quality, improves the patient experience

UNC Health is training nearly 4,000 clinicians and staff to deliver “dementia friendly” care. Training involves computer-based educational modules, moderated discussions and role-playing.

Jan Busby-Whitehead, MD April 20, 2020

COVID-19’s impact on healthcare purchasers’ balance sheets will drive cost reduction efforts after the pandemic

HFMA's Chad Mulvany anticipates a combination of efforts to reduce the growth in per unit prices of healthcare and to reduce the total cost of care on the healthcare delivery system side after the pandemic.

Chad Mulvany, FHFMA April 17, 2020

How a time management audit can help leaders bring order to their schedules

Leaders can carve out a time management strategy by conducting an audit that examines their own duties, assumptions and preferences, writes Jill Geisler, HFMA’s contributing subject-matter expert on leadership topics.

Jill Geisler April 16, 2020

How CFOs can protect patients and clinicians during the COVID-19 pandemic

Marcus Schabacker, MD, PhD, president and CEO of ECRI, offers advice to healthcare CFOs on how they can help ease the burden on clinicians in the ongoing battle against COVID-19.

Laura Ramos Hegwer April 15, 2020

Hospitals should partner with community groups to help educate the recently unemployed about exchange enrollment options

Many of the recently unemployed will qualify for a special enrollment period through the federal or state exchanges if the federal exchange hasn’t reopened.

Chad Mulvany, FHFMA April 8, 2020

Rural hospital finances hit hard by looming threat of COVID-19 as leaders scramble to preserve cash

Although most healthcare providers are likely to take a financial hit from the coronavirus pandemic, rural hospitals are especially vulnerable and are scrambling to preserve cash.

Susan Birk April 7, 2020
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