David Johnson: Cracks in the foundation (Part 4): Overcoming a brittle business model
U.S. health systems’ rely on centralized, high-cost platforms (e.g., hospitals) to deliver routine care in an approach focused on optimizing revenues under fee-for-service payment. Yet this approach is inefficient and asset-heavy. To build less brittle, more consumer-centric delivery platforms, health systems must decant procedures to more convenient, lower-cost locations as they pursue full-risk contracting.
It’s Patient Experience Week: Check out HFMA resources on improving the patient financial experience
The financial experience is an important yet often underappreciated part of the overall patient experience. During Patient Experience Week, there are many simple ways for a healthcare organization to celebrate its revenue cycle team’s accomplishments.
Beyond healthcare: What consumers want
West Health-Gallup recently found only 5% of consumers believe that Americans are receiving high-value healthcare. Joe Fifer says addressing this challenge will require a new mindset and an expanded mission, but he believes healthcare leaders are up to it.
Reframe workforce challenges as opportunities
Tammie Jackson believes the healthcare industry’s current workforce challenges are opportunities to redefine workplaces to better attract and retain employees.
The real reason people don’t get vaccinated for COVID-19? They don’t feel like it.
Vaccination for COVID-19 has been a topic of hot debate, but even among those people who received their initial shots, the uptake on boosters has been underwhelming. On a recent episode of the “Voices in Healthcare Finance” podcast, Jacob Braude, a principal at life sciences consulting firm ZS, discussed what makes people decide to get vaccinated and what drives them away.
Joe Fifer: Revenue cycle workforce shortages: Culture is key
HFMA President and CEO Joe Fifer offers perspectives on the revenue cycle workforce shortage.
Spectrum Health leaders create diversity council for CFO-led functions
The new program helps boost CFO division diversity by 4 percentage points in a year and a half.
Gail Wilensky: Labor issues dominate hospitals’ concerns
The first quarter of 2022 saw a confluence of trends emerging from the pandemic, some good and some bad for hospitals, making it important for hospitals to take time now to review where they are and what actions they should take to address these trends.
Cost Effectiveness of Health Report, March 2022
The March 2022 edition of HFMA’s Cost Effectiveness of Health Report addresses a key prerequisite to achieving cost-effectiveness: engaged caregivers. A preview of the April 2022 hfm cover story details how one health system has responded to its nurses’ need for increased scheduling flexibility, and a commentary explores steps for enabling physicians to play a leadership role in promoting CEoH. Also included is a Q&A exploring activities on the world stage aimed at achieving the United Nation’s sustainable development goals for healthcare and health equity – and how U.S. organizations can play a role.
Angie Swearingen named COO at St. Mary’s Medical Center
Angie Swearingen was promoted to COO at St. Mary’s Medical Center. Richard Chesnos is retiring as CFO of St. Clair Health, and Eric Luttringer will succeed him.