Health System Develops Productivity and Quality Standards for Remote Employees
Texas Health Resources revenue cycle leaders measure productivity for remote workers by evaluating the daily number of accounts employees secure for insurance authorizations and pre-registrations.
Texas Health Resources Work-from-Home Program Increases Productivity, Employee Satisfaction
Since 2013, the health system has allowed more than 300 revenue cycle staff members to work from home. Employee evaluations show that remote workers perform at 113 percent productivity, while staff working in the office perform at 108 percent of the expected productivity level.
A Finance Leader’s Guide to Evidence-Based Clinical Guidelines
To be able to effectively promote the adoption of evidence-based clinical guidelines, healthcare finance leaders must first clearly understand how the guidelines are created and deployed.
Reflections on HFMA’s Core Values
In a tribute to the late Ray High, a member of HFMA's South Carolina chapter, HFMA President and CEO Joseph J. Fifer, FHFMA, CPA, reflects on HFMA's core values.
Hiring for Effective Post Service Revenue Cycle Performance
Revenue cycle leaders agree that positive, motivated candidates can overcome a lack of back-end knowledge and experience to become valuable employees.
Finding Cost Savings in the Era of Value
The transition to value requires healthcare organizations to control costs while maintaining quality and patient satisfaction.
Self-Awareness and Self-Care are Critical to Women Leaders’ Success
Research has shown that employee happiness is good for the bottom line. Kelsey Wong, designer of emotionally intelligent workplaces, presents universal principles that can boost employees' morale and sense of appreciation—for the benefit of the organization.
Self-Awareness and Self-Care are Critical to Women Leaders’ Success
April Gill, vice president of analytics solutions at Welltok, writes about how establishing good habits is the key to thriving in the most demanding of careers.
How to Become the Master Gardener of Your Health
The metaphor of caring for a garden is not new, but it's a valuable parallel to caring for our health and wellness, writes Hilda Villaverde, PhD
If You’re Passionate About Health, Don’t Ignore the No. 1 Cause of Death for Women
Revenue cycle consultant Mary Lee DeCoster draws attention to the risk factors associated with coronary heart disease, many of which are in women's power to control.