4 generations under one roof: How leaders should interact with a multigenerational workforce
Leaders of healthcare organizations can relate to members of different generations in ways that cater to each group, a leading researcher said during HFMA’s Digital Annual Conference.
COVID-19: How healthcare leaders help their organizations be more consumer-oriented coming out of the crisis
In the wake of COVID-19, healthcare leaders should go beyond reconstruction to consider ways to permanently improve the patient experience.
To improve revenue cycle KPIs, Nebraska Medicine focuses on employee engagement
Nebraska Medicine improved the performance of its revenue cycle operation by emphasizing employee engagement.
Balancing margin and mission in the business of healthcare requires collaboration between clinical and finance colleagues
HFMA's Todd Nelson says the pandemic, like few other healthcare crises before, has placed the need for communication, coordination and collaboration with our clinical colleagues, especially in the nursing areas, squarely front and center.
3 keys for hospitals seeking to establish a work-from-home setup for patient financial services
During a six-year process to move its Patient Financial Services department to a full-time work-from-home setup, Spectrum Health learned key lessons and best practices.
Navigating through a pandemic: Digital Annual Conference session to explore how health systems are responding to COVID-19 now and over the long term
A featured session at HFMA’s Digital Annual Conference on July 15 will examine how three health systems are responding to the COVID-19 pandemic.
Health systems have found ways to overcome challenges, embrace opportunities during the COVID-19 pandemic, leaders say
Health systems have overcome the financial tumult of COVID-19 by being nimble, proactive and innovative, according to panelists at HFMA’s Digital Annual Conference.
How one provider organization uses data reporting and analytics to transform healthcare operations
As part of HFMA’s Digital Annual Conference, leaders with Privia Health explained how they have applied a multistage process to optimize their data-reporting procedures and analytics platform.
HFMA’s Digital Annual Conference June 24 and June 26 kicks off six days of virtual education for healthcare finance professionals
Healthcare finance professionals can learn how to weather the COVID-19 storm, leverage the silver linings and look toward a sustainable future during HFMA's multidate virtual event, which kicks off June 24 and June 26.
Digital Annual Conference featured session will provide insight on applying behavioral economics to drive patient engagement
The field of behavioral economics offers key insights for healthcare stakeholders, including how to promote positive patient behaviors.