Change Healthcare-Harris Poll study: Every step in the process is a chore for healthcare consumers
Consumers struggle with finding, accessing and paying for healthcare, according to a study presented at HFMA's Digital Annual Conference.
How healthcare organizations can use behavioral economics to get desired results from patients and staff
Karen Horgan, CEO of VAL Health, reviewed how healthcare finance professionals can use behavioral economics to get the outcomes they want from both patients and staff during an Aug. 14 session at HFMA's Digital Annual Conference.
From rules and regulations to innovation and disruption: The best of HFMA’s 2020 Digital Annual Conference
HFMA’s Annual Conference went all-digital for the first time in 2020, showcasing relevant content to a virtual audience of healthcare finance professionals.
Why healthcare organizations should adopt a transformational mindset coming out of COVID-19
As the healthcare industry starts to look beyond the COVID-19 pandemic, leaders should consider how they can go beyond recovery to transform their operations.
HFMA’s Digital Annual Conference continues July 15 and July 17 with more virtual education for healthcare finance professionals
HFMA's Digital Annual Conference continues July 15 and July 17 with sessions to help healthcare finance professionals handle revenue cycle and clinical care challenges amid the pandemic.
Offense or defense? Why a healthcare provider should identify its financial persona as part of a revenue growth strategy
A hospital or health system should identify its financial persona as an initial step in developing strategies to diversify revenue and improve its margin, according to a presentation at HFMA’s Digital Annual Conference.
How one hospital relied on sound business and finance processes as the foundation of its cultural transformation initiative
One key to the success of Bergen New Bridge Medical Center’s cultural transformation was an accompanying focus on business and finance strategy, two leaders said during a presentation at HFMA’s Digital Annual Conference.
4 generations under one roof: How leaders should interact with a multigenerational workforce
Leaders of healthcare organizations can relate to members of different generations in ways that cater to each group, a leading researcher said during HFMA’s Digital Annual Conference.
COVID-19: How healthcare leaders help their organizations be more consumer-oriented coming out of the crisis
In the wake of COVID-19, healthcare leaders should go beyond reconstruction to consider ways to permanently improve the patient experience.
To improve revenue cycle KPIs, Nebraska Medicine focuses on employee engagement
Nebraska Medicine improved the performance of its revenue cycle operation by emphasizing employee engagement.