Financial Counseling

Increasing Patient Financial Engagement with a Revenue Cycle Management Overhaul

Atrium Health saw a 52 percent increase in new patient-payment-plan accounts and flexible patient payment plan opt-ins after it reevaluated its entire financial strategy and restructured its financial flow, all in the middle of its RCM system installation.  

Steve Burr March 5, 2019

Community Benefit & Transparency Tools

HFMA has compiled these resources for hospitals and health systems to use for compliance when listing standard charges to the public and procedures around charity care.

HFMA February 28, 2019

Repeal of the Individual Mandate Means More Uncompensated Care

The individual mandate has driven an increase in the number of insured patients, and without it, hospitals are likely to face more uninsured patients and more patients with high co-pays and deductibles.

Ed Avis February 14, 2019

Ask the Experts: Financial Assistance Policies

I need help interpreting the patient refund rule mentioned in the IRS rule 501(r)(4) for financial assistance policies. 

HFMA November 19, 2018

Forum Networking Webinar: Consumerism in Healthcare: Rising Expectations

During this Forum-exclusive networking webinar, attendees will participate in an interactive discussion about the fundamental elements of financial experience that every healthcare organization should master. 

HFMA November 12, 2018

3 Key Areas for Financial Assistance Compliance

These requirements relate directly to hospital revenue cycle operations. Failure to comply could result in substantial penalties or the loss of not-for-profit status.  

Brandon Odom November 2, 2018

Ask the Experts: Charity Care and Free Services

Is a free service provided on the basis of presumptive eligibility allowable for charity on the S-10 worksheet?

HFMA October 18, 2018

Success Factors for Getting High-Cost Drugs Approved

The University of Rochester Medical Center’s high-cost drug manager works to help patients get access to appropriate drugs and mitigates the financial risk associated with buying and administering them.

Lola Butcher October 9, 2018

Hospital Pricing Transparency: 7 Financial Scripting Tips

More hospitals are joining the price transparency movement by equipping staff with financial scripts that guide them through compassionate patient conversations as they lead them from pre-registration through payment.

HFMA September 13, 2018

Preparing for Rising Patient Financial Responsibility

Average patient out-of-pocket healthcare costs increased 11 percent in 2017. Learn the strategies revenue cycle leaders can implement to address this growing concern.

HFMA August 15, 2018
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