How ‘digital transformation’ will help, hurt hospital finances
Hospitals can expect new revenue opportunities, increased near-term costs and loss of revenue to new competitors due to expanding digital technologies in healthcare, according to Moody’s Investors Service.
Understanding the unique demands of ambulatory care settings
Successful ambulatory care transitions require a focus on consumer-centric needs and a strong investment strategy, according to a workshop presented at HFMA’s 2019 Annual Conference.
Marcus Whitney says it’s time healthcare leaders embrace disruption
Industry disruption presents opportunities for established healthcare organizations to partner with emerging companies. For that to happen, the entrepreneur says, leaders need to find the right mindset.
HFMA’s Annual Conference helps leaders reimagine the future of healthcare
The conference offers customized cohort sessions and keynote speakers focused on innovation.
9 considerations for a comprehensive technology plan
Healthcare organizations should develop IT plans, measure themselves against their plans and consistently review how regulatory and product changes mandate the need for plan revisions.
Marcus Whitney on how healthcare finance leaders can turn headwinds into tailwinds
Marcus Whitney says healthcare finance leaders can thrive amid structural challenges by being adaptable and willing to embrace change.
A high-reliability healthcare supply chain: beyond the clinician
Applying the principles of high-reliability organizations to the healthcare supply chain is a key step in enhancing overall quality.
Earning a 4-start patient-experience rating takes dedication
Main article: Why optimizing the patient experience should be on every C-suite leader’s radar Under Maryland’s hospital rate-setting system, 1% of hospital payment from all payers is based on an organization’s performance on the HCAHPS inpatient survey. “It can be millions of dollars for organizations that can be lost or gained,” says Lisa Allen, PhD,…
Why optimizing the patient experience should be on every C-suite leader’s radar
Jason Wolf, president and CEO of The Beryl Institute, knows from personal experience how easily a healthcare organization can lose a customer. A few years ago, his wife was mistakenly billed for a $25 copay that she already paid, and then the account was fast-tracked into collections. Despite receiving excellent clinical care, his wife vowed…
Whitney’s steps to future-proofing your organization
Become a learning organization Learning organizations are constantly assessing information and determining what the next action should be. “This is not necessarily a core competency that I have found in my engagement with the healthcare industry, but it is what the tech titans inherently do,” Whitney says. “It is built into their DNA.” Establish a vision,…