Oct. 21-26: HCAHPS Changes Coming in Opioid Bill
Oct. 18—Major legislation, which could be signed into law next week, aims to address the opioid crisis and includes changes to Medicare’s hospital patient survey.
Patient Friendly e-Bulletin: September 2018
Read the September 2018 issue of HFMA's Patient Friendly Billing e-Bulletin.
Refining the Art and Skill of Juggling
The relationship between patient satisfaction and payment challenges financial leaders to keep both balls in play.
Improving Patient Experience May Reduce Readmissions
Providers should ask high-risk patients about their care experiences before discharge to help reduce costly readmissions.
Patient Friendly e-Bulletin: July 2018
Read the July 2018 issue of HFMA's Patient Friendly Billing e-Bulletin.
Crunching the Numbers
Providers should focus on improving quality, reducing costs, and delivering a positive patient experience to stage a high-functioning physician referral network.
Patient Friendly e-Bulletin: May 2018
Read the May 2018 issue of HFMA's Patient Friendly Billing e-Bulletin.
UAB Medicine’s Check-in Kiosks Please Patients and Improve Processes
Impressed with the patient-friendly benefits of check-in kiosks at its orthopedic clinic, UAB Medicine has expanded installation to most of its outpatient clinics. The kiosks speed registration, improve data collection, and increase patient payments.
Enterprisewide Revenue Cycle Management Reduces Costs, Improves Patient Loyalty
Moving toward a holistic approach to revenue cycle management addresses increasing consumer demand for streamlined appointment scheduling, patient information sharing, and bill payment.
April 16-20 Policy Watch: Meeting Focuses on Advance Care Directives
April 12—Advance care planning (ACP) will be a focus next week as part of National Healthcare Decisions Day. The initiative aims to educate the public and providers about the need for ACP and its eligibility to be billed under Medicare.