Patient financial responsibility for COVID-19 treatment: Let’s get it right
Even while hospitals are facing a dire financial situation amid the COVID-19 pandemic, they should adapt their business practices to account for the hardships facing consumers.
Patient financial responsibility for COVID-19 treatment: let’s get it right
HFMA President and CEO Joe Fifer addresses issues related to the patient financial experience — and journalists who are covering it —during the COVID-19 pandemic.
UNC Health: Dementia-friendly care boosts quality, improves the patient experience
UNC Health is training nearly 4,000 clinicians and staff to deliver “dementia friendly” care. Training involves computer-based educational modules, moderated discussions and role-playing.
Introducing a tool for improving the patient financial experience
HFMA President and CEO Joe Fifer suggests that the patient financial experience can be improved by taking a page from the Disney playbook..
Providence deploys technology, analytics in response to the coronavirus pandemic
In Washington state, one of the epicenters of the COVID-19 pandemic, Providence has enhanced its response by taking advantage of new technology.
Eliminating cost as a barrier to healthcare
An innovative financial services company talks about how it addresses patient payment pain points, offering patients interest-free payment arrangements without any fees and helping healthcare organizations improve self-pay collections without increasing domestic spend.
CDC: Hospitals must screen all ED patients for new coronavirus
New guidance from the CDC explains the steps required of hospital emergency departments when treating patients suspected of having COVID-19.
Compromise on surprise medical bills is coming, congressional staff say
A compromise solution for surprise medical bills is nearing and could include costs for both providers and health plans.
Not like the others: House Ways and Means surprise bill legislation
Provider friendly House Ways and Means surprise bill draft legislation doesn't rely on a benchmark payment rate like competing versions.
Hard truths about the state of the healthcare industry
HFMA's president and CEO, Joseph Fifer, provides a straightforward assessment of likely changes to come in healthcare in the 2020s and what healthcare executives should do to to prepare.