Patient Experience

Enhancing Patient Engagement and Healthcare Operations

This whitepaper presents the exploration of identity-based communication strategies within the healthcare industry to solve issues by prioritizing patient experience and ease of care services in a secure and trusted way.

HFMA April 16, 2024

BESLER provides thorough Transfer DRG revenue recovery services

Hospitals require clear and simple paths through the challenges posed by changing regulations so they can spend more time and dollars focusing on enhancing patient care.

HFMA April 1, 2024

Improve Patient Refunds With A Simplified B2C Payments Solution

Download this eBook to get insights into patient refunds and a solution to streamline the process for the provider while improving the patient financial experience.

HFMA March 20, 2024

The hidden risks of weight loss drugs

GLP-1 agonists, medications originally formulated to treat diabetes, have gained traction as prescription drugs for weight loss. On this episode, medical researcher and patient advocate Ragen Chastain discusses what healthcare providers should be sharing with their patients about the risks and efficacy of Wegovy and Zepbound.

Erika Grotto March 11, 2024

PMMC provides organizations with the tools and the knowledge to maximize their net revenue

Learn how PMMC's revenue cycle software and services improves the financial performance of healthcare providers to have more resources devoted to patient care.

HFMA February 29, 2024

Dennis Dahlen: It’s time to deepen trust in the patient financial experience 

“Healthcare is a journey. It’s not a single episode of care. Especially in cardiology, where the relationships we develop with patients are lifelong, we want to make sure they trust not just their doctor, but the entire organization.”  So believes one of the standout speakers from HFMA’s 2024 Revenue Cycle Conference in San Diego: Larami…

Dennis E. Dahlen, FHFMA, MBA, CPA February 29, 2024

While increasing revenue is a top goal for 2024, improving the patient experience is a close second — specially for large health systems: HFMA poll

In a recently conducted survey, 70% of 92 respondents said increasing revenue is a top priority in 2024 followed by improving the patient experience (60%) and reducing costs (55%). Review other key findings in this research report.

HFMA February 29, 2024

Healthcare Blame Game: Bloomberg Philanthropies puts $250 million into educating new healthcare workers while Patient Rights Advocate spends on spreading misinformation

Chad Mulvany, vice president of federal policy for the California Hospital Association and former HFMA policy director, discusses Bloomberg Philanthropies $250 million investment in the future healthcare workforce, as well as what will actually move the needle on price transparency.

Erika Grotto February 26, 2024

Hospitals reached steadier ground financially as they moved into 2024

Hospitals came into 2024 with some financial momentum, even as expenses continued to rise and pivotal decisions loomed. The year-to-date median hospital operating margin reached 2.3% in December, the high mark for 2023 and the 10th consecutive month in which margins were positive, according to monthly data from Syntellis Performance Solutions, part of Strata Decision…

Nick Hut February 12, 2024

We all have trauma. Here’s how to take it to work in a healthy way.

Dr. Sadie Elisseou, a practicing VA physician and instructor at Harvard Medical School and Boston University School of Medicine, talks about trauma-informed healthcare in and out of the exam room.

Erika Grotto February 12, 2024
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