Hospitals face challenge in finding healthcare’s ‘missing consumer’
The COVID-19 pandemic has accelerated demand for more consumer-friendly services and processes. Hospitals should respond by pursuing coordinated, strategic efforts to give consumers better access, experience, pricing and infrastructure.
Financial Sustainability Report: October 2020
The October 2020 Financial Sustainability Report, sponsored by Kaufman Hall, explores aspects of healthcare’s transition to value-based payment, including how to pursue a value-based approach to maternity care, and how the transitional approaches differ among hospitals and health systems based on each organization’s unique circumstances.
Financial Sustainability Report: September 2020
The September 2020 Financial Sustainability Report, sponsored by Kaufman Hall, explores looming imperatives and opportunities for healthcare providers, including the Medicare Direct Contracting APM and the price transparency rule, with guidance on steps to prepare.
Financial Sustainability Report: August 2020
The August 2020 Financial Sustainability Report, sponsored by Kaufman Hall, offers healthcare finance leaders guidance on how to set compensation for physicians in surgical specialty areas and how to pursue a financially sustainable business model for virtual care,
Financial Sustainability Report: July 2020
The July issue of the Financial Sustainability Report, sponsored by Kaufman Hall, offers healthcare finance leaders insights that can help them prepare their organizations for the future “new normal” that follows the COVID-19 pandemic.
Financial Sustainability Report: June 2020
The June issue of the Financial Sustainability Report, sponsored by Kaufman Hall, provides a broad range of new guidance for healthcare finance leaders on how to adapt and thrive in healthcare’s emerging new world in the aftermath of COVID-19.
Financial Sustainability Report: May 2020
The May issue of the Financial Sustainability Report, sponsored by Kaufman Hall, offers healthcare finance leaders insights that can help them develop long-term solutions for recovering and thriving in the new healthcare landscape that emerges after the COVID-19 pandemic.
Financial Sustainability Report: April 2020
The April issue of the Financial Sustainability Report, sponsored by Kaufman Hall, offers insights that can help healthcare finance leaders guide their organizations through the COVID-19 crisis and develop long-term solutions in preparation for a new healthcare landscape in the aftermath.
Financial Sustainability Report: February 2020
The February 2020 issue of the Financial Sustainability Report, sponsored by Kaufman Hall, features articles on creating care pathways to eliminate unnecessary variations in care and on creating a dashboard to reduce spend on high-cost medications.
COVID-19’s impact on healthcare drives the need for a consumer focus
Healthcare providers require a consumer focus to be able to address the many profound and ongoing impacts of COVID-19, including patient anxiety, reduced patient volumes, unfavorable changes in payer mix and poor financial performance.