Design thinking: A human-centric approach to problem solving in healthcare
Listen to the podcast. Design thinking: A human-centric approach to problem solving in healthcare Design thinking is a process that’s gotten a lot of attention over the last few years, and it’s proving a useful tool in healthcare. On a recent episode of the Voices in Healthcare Finance podcast, Jess Roberts, who leads the Culture…
Design thinking: A human-centric approach to problem solving in healthcare
Jess Roberts from the University of Minnesota discusses how the iterative process of design thinking can help healthcare organizations solve problems. Also in this episode, Michael Bumann of sponsor Red Dot discusses how his clients have taken the millions of dollars they've gained through using Red Dot's motor vehicle accident account platform to accomplish organizational goals.
To patients, the financial experience isn’t separate from the clinical one. Here’s how to leave them with a good lasting impression.
HFMA President and CEO Joe Fifer interviews Jason Wolf, president and CEO of The Beryl Institute and a speaker at HFMA's upcoming Revenue Cycle Conference, about the importance of remembering the "human experience" in all aspects of healthcare.
To patients, the financial experience isn’t separate from the clinical one. Here’s how to leave them with a good lasting impression.
Listen to the podcast. On a recent episode of the Voices in Healthcare Finance podcast, HFMA President and CEO Joe Fifer spoke with Jason Wolf, president and CEO of The Beryl Institute, about the continued importance of keeping the human experience front and center in organizational strategy. Wolf will speak on this topic at HFMA’s…
Simplifying the revenue cycle while building resilience
“Several senior financial leaders discuss their organizations’ revenue cycle management (RCM) optimization initiatives, focusing on a variety of strategies, including eligibility checks, denials prevention programs and automation.”
News Briefs: Report finds unwillingness to get the COVID-19 vaccine drove healthcare job cuts in January
A roundup of top news for healthcare finance professionals.
Ken Perez: Healthcare assailed by a labor crisis, with pharmacy technicians particularly affected
The healthcare sector lost more than half a million workers from February 2020 to September 2021, contributing to labor shortages in the sector. An often-overlooked yet important element in this trend is the acute shortage among pharmacy technicians, who play a vital role in the delivery of pharmacy services.
10 Building Blocks of Cost-Effective Health
A report from HFMA's 14th annual Thought Leadership Retreat.
Covenant Health sees a 4.6-fold ROI by automating workflows for philanthropic medical financial aid programs
Read about this solution that combines artificial intelligence (AI) with live, human patient advocates to find philanthropic programs, appropriately match and apply those programs to patients and convert uncompensated care to cash.
Thought Leadership Retreat summary reports
Read reports from HFMA's Annual Thought Leadership Retreat.