Beyond healthcare: What consumers want
The healthcare industry has a history of organizing business processes around the needs and wants of producers, not consumers.
Paul Keckley: Inflation’s impact on healthcare: 5 takeaways
For healthcare finance professionals, healthcare inflation requires intensified efforts to address five concerns: increased bad debt, increased operating costs, heightened public scrutiny of pricing policies and executive compensation, increased competition by privately funded competitors offering low-cost solutions and growth of “Occupy Healthcare” movements.
Cost Effectiveness of Health Report, April 2022
The April 2022 edition of HFMA’s Cost Effectiveness of Health Report includes a preview the May issue of hfm, which focuses on telehealth, a key tool for promoting value-based care CEoH. Another article explores ways to promote health equity in revenue cycle processes, and a case study describes how one health system embarked on an initiative to achieve greater diversity among its revenue cycle staff.
David Johnson: Cracks in the foundation (Part 4): Overcoming a brittle business model
U.S. health systems’ rely on centralized, high-cost platforms (e.g., hospitals) to deliver routine care in an approach focused on optimizing revenues under fee-for-service payment. Yet this approach is inefficient and asset-heavy. To build less brittle, more consumer-centric delivery platforms, health systems must decant procedures to more convenient, lower-cost locations as they pursue full-risk contracting.
It’s Patient Experience Week: Check out HFMA resources on improving the patient financial experience
The financial experience is an important yet often underappreciated part of the overall patient experience. During Patient Experience Week, there are many simple ways for a healthcare organization to celebrate its revenue cycle team’s accomplishments.
Your patients’ missed screening means advanced cancer: Here’s how to get patients back and how to treat them in the comfort of their own homes
Dr. Andrew Hertler, chief medical officer at New Century Health, discusses what healthcare organizations can do to catch up on patients' missed cancer screenings. He also shares new developments in oncology that could see patients receiving treatment at home or doing virtual follow-up care.
Beyond healthcare: What consumers want
West Health-Gallup recently found only 5% of consumers believe that Americans are receiving high-value healthcare. Joe Fifer says addressing this challenge will require a new mindset and an expanded mission, but he believes healthcare leaders are up to it.
More than 2 years into the pandemic, the issue of deferred care continues to affect the healthcare industry
Concerns about the implications of deferred care continue to grow as healthcare organizations establish their strategies for a post-pandemic landscape.
David Johnson: Cracks in the Foundation (Part 3): Overcoming healthcare’s services-need mismatch
Clinical care only accounts for 20% of health outcomes, yet this area is where America disproportionately invests its healthcare resources. To overcome U.S. healthcare’s services-need mismatch, there should be a greater investment in healthy multipliers that help to address the social and economic factors, health behaviors and the physical environment that drive the remaining 80% of health outcomes.
The real reason people don’t get vaccinated for COVID-19? They don’t feel like it.
Vaccination for COVID-19 has been a topic of hot debate, but even among those people who received their initial shots, the uptake on boosters has been underwhelming. On a recent episode of the “Voices in Healthcare Finance” podcast, Jacob Braude, a principal at life sciences consulting firm ZS, discussed what makes people decide to get vaccinated and what drives them away.