What Revenue Cycle Departments can Learn from the Hospitality Industry
An emphasis on customer service can help revenue cycle staff increase cash flow, mitigate denial risk, and improve customer satisfaction.
Healthcare Transactions: 3Q 2017
For the third quarter of 2017, Ponder & Co. tracked 26 transactions involving hospital change of control.
Healthcare Strategy in the Year of Uncertainty, Part II
C-suite leaders from market-leading healthcare organizations are expressing a renewed sense of optimism after months of legislative uncertainty.
Urgent Care Moves to Homes, Offices, Hotels
Offering urgent care and primary care house calls will pay off in the long run through lower total costs, more efficient care delivery, and improved patient satisfaction, say two provider organizations that are taking the lead in implementing such programs.
House Calls for Frail, Elderly Patients Enhance Value
House calls for frail, elderly patients have not gained traction under fee for service but could be a vital component of value-based care.
48 Hours to Find a Healthcare Fix
Mount Sinai hosts an annual healthcare hackathon to facilitate forward-thinking solutions by bringing together clinical science and finance expertise with technology specialists.
How to Be a Good Payer Partner
Health plans seek provider partners who are organized for population health, and CFOs can provide the leadership to guide such infrastructure investments.
Forming a Physician Communication and Peer Support Center
Kelley Dillon describes the wide-ranging impact of an in-depth curriculum at Henry Ford Health System that trains physicians to communicate with patients clearly and empathically.
Early Physician Involvement Vital in Advanced Care Delivery Models
When a healthcare organization plans to implement an advanced care delivery model, early physician involvement is key because of the role that physicians play in many parts of the operation.
Community Hospitals: Are Your Finances on Solid Ground?
John Johnston addresses the unique challenge of community hospitals in an environment of dwindling profit margins.