Undoing Siloes to Improve the Patient Experience
A health system has improved the patient experience with a variety of new processes and protocols, including the introduction of a new patient access center and tutoring by physician coaches.
5 Steps for Consumer-Friendly Payment Options that Raise Satisfaction and Revenue
Today’s hospitals rely more on innovative consumer-friendly revenue capture solutions because of increasing patient responsibility and the risk of non-payment. Providers benefit significantly from implementing technological and non-technological solutions that integrate with operational workflows to mitigate leakage and increase cash flow.
Hospitals, Health Plans Should Treat Information as a Prime Asset
Healthcare leaders should optimize information via a systematic framework of policies and procedures that are continually reinforced and updated so they become part of the culture.
More Health Systems Focusing on Patient Experience
March 14—After years of work, a designer of MRI machines at General Electric was excited to see his cutting edge creation implemented at a hospital.
Revolutionary Medicine: Can Less Sometimes Be More?
The Cuban health system, although challenged by economic issues, has some important lessons to offer the United States when it comes to population health management.
The Future of VACs: Valuation and Strategic Considerations
Recent changes to the Medicare Physician Fee Schedule may make it financially advantageous for vascular access centers operating under an extension-of-practice model to shift their operations to an ambulatory surgery center setting.
Optimizing a Physician Practice Acquisition
Thoughtful strategies surrounding physician practice acquisition can help set the stage for success.
Debunking MACRA Myths: Hospitals’ Vital Role in Physician Success
Time is running out for physicians participating in the Merit-based Incentive Payment system to submit the minimum data required for 2017.
Can a “Cookie” Mentality Help You Collect More Patient Payments?
Alan Nalle describes how a retail mindset can help healthcare organizations communicate with patients.
Elements of an Effective Healthcare Venture Development Process
Health systems should employ a nine-step process when seeking to develop venture investments.