How to chart a course to success in the evolving post-COVID-19 healthcare landscape
A healthcare industry thought leader offered healthcare executives attending HFMA’s Digital Annual Conference guidance on how to develop a consumer-focused strategy that ensures their organizations will thrive in the aftermath of the COVID-19 crisis.
Answering the Consumer Call for Convenience
Emmet Conlon of TD Bank discusses strategies for providing convenient care. Also, Jason Williams of sponsor Change Healthcare talks about the challenges of AI in the revenue cycle, Rich and Chad discuss the coronavirus threat, and we provide five fast facts about ICD-11.
SCL Health’s Janie Wade talks about healthcare consumerism, value and female leadership
Joe Fifer interviews Janie Wade, CFO at SCL Health in Colorado. They discuss the future of value-based care, the importance of good consumerism strategies and how the industry is changing for women.
Coronavirus, Walmart and the risks and benefits of M&A
Rich Daly and Chad Mulvany cover the latest from Washington on the coronavirus, Joe Polaris of R1 RCM discusses how to reap the promised benefits of M&A and Rich Daly talks about his interview with Lisa Woods of Walmart.
Amazon, Walmart, and why health systems should watch them
Ceci Connolly of the Alliance of Community Health Plans talks with HFMA President and CEO Joe Fifer about the slow move to value and why health systems should be watching outside disruptors. Also, HFMA Chair Mike Allen interviews Optum360's Todd Gustin.
Consumerism in a time of coronavirus
Keith Gruebele of BHG Patient Lending discusses the importance of gentle but productive patient financial conversations in a time when the clinical and financial stakes are higher than ever. Also in this episode, two leaders from Luminis Health in Maryland share their story of consolidating their revenue cycle practices.
ACHP survey: Many consumers are not comfortable going to the hospital during COVID-19
The ACHP survey on consumer behavior during COVID-19 provides insight into the challenges organizations will face as they attempt to engage healthcare consumers in non-emergent services.
U.S. District judge hears CMS price transparency lawsuit opening arguments
The May 7 hearing regarding CMS's controversial price transparency policy is likely the opening act in what may be a long series of appeals to the lawsuit filed against the Trump administration.
Don’t skip the patient conversation when payer coverage for coronavirus is unclear
Whether holding charges or billing, healthcare organizations should be communicating with patients about their financial responsibility.
Patient financial responsibility for COVID-19 treatment: Let’s get it right
Even while hospitals are facing a dire financial situation amid the COVID-19 pandemic, they should adapt their business practices to account for the hardships facing consumers.