Consumerism

Annual Conference Day 2: Culture of healthcare slows needed change, says keynoter Robert Pearl, MD

Recognizing the strengths and weaknesses of healthcare’s culture is key to implementing needed industry changes, according to Robert Pearl, MD, former CEO of Permanente Medical Group.

Paul Barr, MS, MBA November 10, 2021

Consumerism and the transition to value are among the trends drawing strategic reactions from healthcare providers, survey finds

A recent survey finds healthcare providers working to ensure their strategic planning incorporates key trends, spurring innovations in care delivery models.

Nick Hut October 8, 2021

Focus on thought leadership and better practices: A testament to HFMA’s vision and purpose

From its very inception, HFMA has embraced the idea of thought leadership and professional practice. Major milestones have included the Principles and Practices Board, The Patient Friendly Billing Project, The Value Project and the recent focus on consumerism.

Eric C. Reese, PhD September 30, 2021

Healthcare News of Note: Providers should continue forward movement on improving digital patient access, survey suggests

Healthcare News of Note for healthcare finance professionals is a roundup of recent news articles: Expectations for convenient access to care in the pandemic era, a look at ICU bed use across the U.S., and the cost of hospitalizations among unvaccinated adults.

Deborah Filipek September 3, 2021

Healthcare News of Note: Many hospitals report patient volumes returning to 2019 levels in June and July after lag in the early part of the year

Healthcare News of Note for healthcare finance professionals is a roundup of recent news articles: Hospital admissions are returning to 2019 levels, patients expect better provider communication, and most nurses are comfortable recommending the COVID-19 vaccine to patients.

Deborah Filipek August 26, 2021

Local health providers will compete with Cleveland Clinic/American Well’s telehealth service in the near future

A discussion about what local healthcare providers can expect as more telehealth services like Cleveland Clinic’s The Clinic become available and how an upcoming HFMA consumer-centric measuring tool will help providers compete.

Chad Mulvany, FHFMA August 17, 2021

The first step toward improving price transparency and the patient financial experience

HFMA President and CEO Joe Fifer offers advice on where to begin improving the financial experience for consumers.

Joseph J. Fifer, FHFMA, CPA August 16, 2021

Analyzing pre-payment and point-of-service collections efforts

Important learnings from a June 2019 HFMA Annual Conference intercept survey about how hospitals and health systems are making strides in proactively collecting patient payments.

HFMA August 15, 2021

Healthcare providers face challenges implementing the latest Surprise Medical Billing Interim Final Rule

HFMA’s Shawn Stack reviews the key provider challenges introduced by the IFC interim final rule with comment period (IFC) that implements sections of the federal ban on surprise medical bills.

Shawn Stack July 19, 2021

Healthcare News of Note: More healthcare organizations mandating that employees receive the COVID-19 vaccine

Healthcare News of Note for healthcare finance professionals is a roundup of recent news articles: COVID-19 vaccine mandates become more popular among healthcare organizations, hospitals continue to skirt price transparency rules, and healthcare workers get help in coping with trauma.

Deborah Filipek June 22, 2021
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