Consumerism

Whitney’s steps to future-proofing your organization

Become a learning organization Learning organizations are constantly assessing information and determining what the next action should be. “This is not necessarily a core competency that I have found in my engagement with the healthcare industry, but it is what the tech titans inherently do,” Whitney says. “It is built into their DNA.” Establish a vision,…

Laura Ramos Hegwer June 10, 2019

2019: The year of the healthcare consumer

Rick Gundling, HFMA's vice president of healthcare financial practice, discusses top challenges and opportunities in 2019 for healthcare finance leaders.

Erika Grotto May 30, 2019

The Future of Revenue Cycle (Part 2)

Nicholas Mendyka of the University of Virginia Health System Medical Center discusses price transparency, and HFMA director Todd Nelson talks about the revenue cycle of tomorrow. Also: five things patients can do to avoid surprise bills (and why hospitals should tell them).

Erika Grotto May 30, 2019

Analysis: Disruption possible if negotiated rates are publicly posted

What can be expected if President Trump releases an executive order to mandate the disclosure of prices in the healthcare industry.

Chad Mulvany, FHFMA May 29, 2019

Analysis: Another week, another draft surprise bill legislative proposal

HFMA’s Chad Mulvany reviews why the Health, Education, Labor and Pensions committee’s cost-reduction bill released last week misses an opportunity to accelerate the spread of Alternative Payment Models.

Chad Mulvany, FHFMA May 29, 2019

How health systems can capture consumers’ attention and loyalty

To succeed in an era of consumerism, healthcare organizations must effectively engage consumers throughout the customer life cycle.

Erin Jospe, MD May 28, 2019

Developing a change agenda for ambulatory care: How consumerism, private-equity investments and partnerships are redefining the market

The shift to an outpatient- and consumer-driven healthcare system requires traditional providers to strategically respond to game-changing trends.

Dudley E. Morris May 28, 2019

Organizations that are changing the face of the ambulatory care market

The shift to an outpatient- and consumer-driven healthcare system requires traditional providers to strategically respond to game-changing trends.

Dudley E. Morris May 24, 2019

Analysis: What’s behind the Trump Administration’s push on price disclosure in healthcare

The Trump administration is looking to price transparency initiatives to help strengthen the President’s resume on healthcare given that healthcare remains a key issue for voters across the political spectrum.

Chad Mulvany, FHFMA May 23, 2019

Analysis: What to expect after the initial release of draft “surprise bill” legislation

What might providers expect next given the recent release of bi-partisan drafts of bills aimed at relieving the consumer burden of surprise bills?

Chad Mulvany, FHFMA May 21, 2019
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