Consumerism

Analysis: FY20 appropriations bills passed – lessons for potential future healthcare legislation

A review of the FY20 appropriations package to fund the federal government and a couple of ideas on lessons that might be applied to future efforts to expand coverage.

Chad Mulvany, FHFMA December 30, 2019

How healthcare providers can conduct a consumer-focused pricing strategy

The growth of consumerism in healthcare has made it imperative for healthcare providers to develop a pricing strategy that can help them achieve a competitive advantage among consumers in their markets.

Robert A. Dickinson, MBA December 16, 2019

How texting taps into better patient communications and savings opportunities

The almost universal use of cell phones opens up the convenience and benefits of texting as a means of patient communication.

Brandon Daniell December 12, 2019

Earning patient loyalty in the era of healthcare consumerism

Fostering patient loyalty can drive growth and revenue in a healthcare organization.

HFMA December 10, 2019

Long-term financing rises as top patient concern

An overwhelming majority of respondents to a survey patient payment experience say they need more than 12 months to repay their healthcare costs.

HFMA December 7, 2019

Retailers partnering with healthcare companies to expand access

A review of newly announced partnerships between Walgreens and United Healthcare and Kroger and Ascension.

Chad Mulvany, FHFMA December 3, 2019

Taking the sting out of patient bill payment

An innovative technology startup talks about its free, user-friendly bill payment app and how it can help healthcare organizations provide a simpler way for patients to pay.

HFMA December 2, 2019

The challenges and opportunities in pursuing a patient-centric financial experience

A roundtable of healthcare revenue cycle leaders examines the pressing need to keep patients at the center of revenue cycle activities to increase yield and patient satisfaction while lowering administrative costs.

HFMA December 2, 2019

Analysis: CMS proposed rule could provide price data to inform physician referrals

While the proposed health plan price transparency rule will likely be challenged, if it survives those challenges, it will be far more impactful on health spending than the negotiated charge-posting requirement.

Chad Mulvany, FHFMA November 25, 2019

Revenue Cycle Strategist November 2019

The November 2019 issue of Revenue Cycle Strategist newsletter features articles on patient experience, coding and denials management.

HFMA November 18, 2019
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