Consumerism

Healthcare finance professionals: Are you ready for the big wave of consumerism and transparency?

Healthcare organizations should avoid going into "protection mode" and actively respond to pressures from government, the private sector and patients to better serve patients while reducing costs of care.

Michael M. Allen, FHFMA, CPA March 2, 2020

Optum360 helps providers and payers work together to resolve revenue cycle problems

Optum360 illustrates how it is driving change across healthcare by empowering and engaging staff to be creative in solving payer and provider challenges and viewing the revenue cycle more holistically.

HFMA March 2, 2020

Quality is table stakes, but patient financial experience of care is key to future referrals

A high-quality patient financial experience of care is key to a steady stream of referrals.

Chad Mulvany, FHFMA February 24, 2020

Not like the others: House Ways and Means surprise bill legislation

Provider friendly House Ways and Means surprise bill draft legislation doesn't rely on a benchmark payment rate like competing versions.

Chad Mulvany, FHFMA February 13, 2020

Hard truths about the state of the healthcare industry

HFMA's president and CEO, Joseph Fifer, provides a straightforward assessment of likely changes to come in healthcare in the 2020s and what healthcare executives should do to to prepare.

Rich Daly February 11, 2020

HFMA conference in New Orleans focuses on achieving a consumer-centric revenue cycle

HFMA conference in New Orleans focuses on achieving a consumer-focused revenue cycle.

Erika Grotto February 5, 2020

HFMA provides comments in support of its members on ‘tri-agency’ price transparency proposed rule

HFMA comments on and suggests improvements to a proposed rule issued by U.S. Departments of Health and Human Services, Labor and the Treasury requiring health plans to provide their members with out-of-pocket cost estimates.

Chad Mulvany, FHFMA February 4, 2020

HFMA CEO Joe Fifer’s call to action: It’s time for consumerism in healthcare

The healthcare finance veteran says "everyone has contributed to the current state of affairs and everyone has a role in improving it."

Joseph J. Fifer, FHFMA, CPA February 4, 2020

HFMA’s Revenue Cycle Conference in New Orleans focuses on consumerism

HFMA’s new Consumerism Maturity Model serves as the blueprint for this year’s Revenue Cycle Conference.

Erika Grotto January 21, 2020

Rising out-of-pocket cost of having a baby can impact hospital revenue and reputation

The increase in consumer out-of-pocket costs for having a baby can have a negative impact on both a hospital’s financial performance and its perception in the community.

Chad Mulvany, FHFMA January 15, 2020
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