Millennials Set Pace for Healthcare and Revenue Cycle Management
Millenials want convenient onsite and virtual healthcare service options as well as transparent pricing and easy-to-use payment tools.
How CHRISTUS Health Supports Exchange Enrollment
CHRISTUS Health appoints regional executives who work with coalition partners to reach market-specific health insurance exchange enrollment goals.
Ask the Experts: Attorney Fees for Collections
I discovered that a law firm is adding an “attorney fee” on its first patient collection letter. Is this compliant with collection guidelines?
Cash Recovery: How Richmond University Medical Center Repaired 6 Areas to Boost A/R
Richmond University Medical Center increased revenue by $19 million over a three-year period by improving preauthorization and registration flow and developing committees to work with payers, among other strategies.
Utilization Review Reduces Inpatient Denials
Covenant Health’s utilization review strategies have helped the health system recoup the difference between inpatient and observation status payments.
Ask the Experts: Collection KPIs
Can you share collection rate benchmarks for third-party extended business offices?
Ask the Experts: Billing Staff Metrics
What are the standards for biller activity and productivity?
Diagnosing Physician Practice Financial Pains
The cause of your physician practice’s financial pains might be your revenue cycle processes.
The Right Questions to Diagnose Physician Practice Financial Pains
Physician practices can recover lost revenue by asking the right questions about their revenue cycle processes.
A KPI Primer: 5 Steps for Creating Meaningful Revenue Cycle Metrics
Healthcare revenue cycle KPIs that have a defined purpose and are actionable can raise staff performance and improve processes.