The Patient-Centric Revenue Cycle Roadmap
This tool is a graphic depiction of the contemporary revenue cycle road map, providing a description of and context for the typical revenue cycle work flows with a focus on the consumer, the patient, and the customer.
Ask the Experts: Price Estimates
What points should a hospital or medical group consider when generating a pre-service estimate of patient responsibility for patients with traditional Medicare coverage?
Ask the Experts: Calculating A/R
When calculating days in accounts receivable (A/R), do you remove credit balance accounts from the A/R aged trial balance (ATB), or do you use the net A/R including credit balances?
Ask the Experts: Behavioral Health Revenue Cycle
Please explain the significant differences and challenges inherent in behavioral health revenue cycle.
How Emory Clinic Uses Game-Based Principles to Boost Productivity
Leaders at Emory Clinic use gamification techniques to improve revenue cycle staff performance. In three months, A/R staff increased their productivity by 7.9 percent, trimmed six days from net days in A/R, and increased net payments by 6.2 percent.
Ask the Experts: Robotics
How are healthcare organizations implementing charge master items for the da Vinci robot, including the disposable products?
Ask the Experts: Benchmarks for Credit Balances
What benchmark statistics are available to set key performance indicator goals for credit balances and undistributed payments for hospitals and physician practices?
Forum Webinar: Bundled Payment Models: CJR and More
During this May 17, 2016, webinar, a hospital leader and a bundled payment expert shared their perspectives about the challenges of implementing bundled payment programs, specifically related to orthopedic episodes and physician engagement.
When Patients Decline To Buy Exchange Coverage
Three revenue cycle leaders explain how their organizations extend financial assistance to patients who decline to obtain coverage from an insurance exchange, even though they are eligible to do so.
Developing an Effective Revenue Cycle Meeting Agenda
An effective revenue cycle department meeting covers KPI updates, challenges and successes, and input from other department leaders as needed.