Award-Winning Healthcare Providers Offer Insights for Improved Revenue Cycle Performance
The 17 winners of HFMA’s 2017 MAP Award for High Performance in Revenue Cycle offer tips on revenue cycle excellence that can benefit other providers.
Payment Security and Compliance: A Primer for Healthcare Revenue Cycle Decisionmakers
Compliance with credit card security standards has taken on greater importance for hospitals as with the increased likelihood that patients might use credit cards to cover growing payment obligations imposed by high-deductible health plans.
Ask the Experts: Billing for Non-Physician Staff
How should we bill New York Medicaid when there are providers that are not hospital employees providing services in an emergency department setting?
Critical Access Hospital Makes Transparency a Priority
Henry County Health Center has simplified patient billing and added a patient estimator tool to enhance the patient experience and improve collections.
Moving Toward a Revenue Ecosystem
To maximize results, healthcare finance leaders should establish an integrated view of the organization’s entire revenue ecosystem, aligning across organizational strategy, payer contracting, clinical operations, and revenue cycle drivers.
Ask the Experts: Stat Order Designation
I am seeking guidance on time frames that define stat orders, patient financial liability waivers for stat orders, and health system liability if patients wait to receive tests ordered as stat.
Let Data Drive the Design
Healthcare providers can use methodical statement design approaches to successfully engage patients in the billing process.
Cone Health Overhauls Patient Engagement Strategy
New patient statements and a web portal helped Cone Health increase patient cash collection by nearly $13 million during a two-year period.
Forum Networking Webinar: Patient Financial Communications: Presbyterian Healthcare Services Case Study
A revenue cycle leader describes an award-winning patient financial communications program that includes processes for scheduled, unscheduled, emergency, and self-pay patients.
Hiring for Effective Post Service Revenue Cycle Performance
Revenue cycle leaders agree that positive, motivated candidates can overcome a lack of back-end knowledge and experience to become valuable employees.