Forum Networking Webinar: Managing Third-Party Liability Claims: A Boston Medical Center Case Study
A Boston Medical Center patient financial services director shares strategies for managing third-party liability claims.
Patients Don’t Have Financial Buffer to Pay Out of Pocket Costs
Healthcare payments spike in the months of March and April, when the majority of American households receive their tax refunds.
Patient Friendly e-Bulletin: November 2017
Read the November 2017 issue of HFMA's Patient Friendly Billing e-Bulletin, which features how-to strategies for improving patient financial communications and engagement.
Steps to Building a Consumer-Centric Payment Network
As consumers of health care, patients want and expect invoices they can understand.
Ask the Experts: Revenue Cycle and IT Collaboration
Can you recommend a book that would improve my understanding of the collaboration between IT and the patient billing process?
Ask the Experts: Payment Posting Schedule
It is my understanding that payments and adjustments must be allocated evenly/individually based on the insurance payment itself. Can you share any documentation that states how payments are to be posted to charges on a compliance level?
Increase Cash Flow by Giving Your Business Staff Meaningful Work
The pillars of strong revenue cycle operations are creating meaningful work, developing knowledge, removing obstacles, and advancing analytical capabilities. Revenue cycle leaders can achieve these goals by integrating payer and claims data and applying algorithms to optimize staff efforts.
Ask the Experts: Inpatient Versus Outpatient Health Plan Billing
Is it legal to charge an inpatient for outpatient services provided by another facility?
Prioritizing Accounts Helps Sanford Health Lift Patient Payments by $2.1M
Scoring and segmenting patients according to their propensity to pay, combined with using an automated dialer, can significantly improve the productivity of patient account teams.
The Top 5 Drivers of Missing Charges
Staff engaged in revenue integrity and charge audits should carefully monitor five key categories that are most common reasons for missing charges.