Billing and Collections

Payment on Motor-Vehicle Claims: An Untapped Source of Revenue in Uncertain Times

George Abatjoglou explains the importance of knowing how to process a common, but often mishandled, type of claim. 

George Abatjoglou February 21, 2018

Ask the Experts:  Cash Payment Metrics 

Outside of the days cash on hand (DCOH) liquidity metric, what other cash or payment term metrics are useful? 

HFMA February 16, 2018

What Anthem’s Imaging Policy Means for Hospitals

Hospitals that own outpatient imaging departments should not ignore the significance of Anthem’s new imaging site-of-care policy.

Lola Butcher February 1, 2018

Improved Patient Payments Allow Health System to Reinvest in Growth

In less than a year, Hackensack Meridian Health’s patient loan program has helped patients cover almost $3.5 million in medical costs, cut bad debt from patient pay in half, and achieved an ROI of 380 percent.

Timothy Mattson February 1, 2018

MVA Claim Payment Requires Coordination Across Departments

When motor vehicle accident information and policy information is not captured correctly, providers may not receive payment for up to 50 percent of claims filed each year

Brandon Rife February 1, 2018

Steps to Building a Consumer-Centric Payment Network

By building clinical and financial information networks that take consumer preferences into account, providers can help their patients, improve their decision making, streamline clinical and financial workflows, and sustain their bottom lines. 

HFMA January 23, 2018

Ask the Experts: Behavioral Health Service Billing

If the overseeing psychiatrist at a clinic is initiating a treatment plan and signing all documentation done by licensed social workers, are these professional services billable to our Medicare Administrative?

HFMA January 15, 2018

The Pros and Cons of Recourse and Nonrecourse Patient Financing

Considerations for outsourced patient financing include evaluating impact on patient experiences and day-to-day plan administration, as well as options that fit hospitals’ patient populations. 

Tammie Coon January 15, 2018

Forum Networking Webinar: Managing Third-Party Liability Claims: A Boston Medical Center Case Study

A Boston Medical Center patient financial services director shares strategies for managing third-party liability claims.

HFMA December 28, 2017

Patients Don’t Have Financial Buffer to Pay Out of Pocket Costs

Healthcare payments spike in the months of March and April, when the majority of American households receive their tax refunds. 

HFMA November 21, 2017
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