Trends

Cash Recovery: How Richmond University Medical Center Repaired 6 Areas to Boost A/R

Richmond University Medical Center increased revenue by $19 million over a three-year period by improving preauthorization and registration flow and developing committees to work with payers, among other strategies.

Erin Murphy January 11, 2016

New-Era Planning Analytics: Assessing Population Health Management Market Opportunity

Planning analytics allow organizations to determine the optimal timing for moving to population health management and value-based arrangements.

HFMA January 8, 2016

Concerns Raised Over Changes to 340B Program

As healthcare stakeholders await expected 340B Drug Pricing Program changes, Henry Ford Health System shares how it structures its related compliance efforts.

J. Stuart Showalter January 6, 2016

Geisinger’s Money Back Guarantee Targets Patient Experience

By offering a money-back guarantee for service, Geisinger Health System hopes to learn how to achieve 100 percent patient satisfaction.

Karen Wagner January 6, 2016

Utilization Review Reduces Inpatient Denials

Covenant Health’s utilization review strategies have helped the health system recoup the difference between inpatient and observation status payments.

Karen Wagner November 17, 2015

NLRB Expands ‘Joint-Employer’ Concept

Expansion of the joint-employer concept could have implications for hospitals and other providers who use staffing agencies.

J. Stuart Showalter November 10, 2015

Revenue Cycle: Cost Center or Strategic Asset?

“If you begin to view your revenue cycle as an asset versus overhead, you begin to make strategic investments in that asset and you begin to develop and grow that asset,” says Jeffery Hurst of Florida Hospital.

Lola Butcher November 2, 2015

HIPAA Breaches: Eight Lessons Learned

A healthcare attorney shares eight critical lessons from dealing with HIPAA breach issues.

J. Stuart Showalter October 12, 2015

University Hospitals Transformed Patient Access and Improved Revenue by Nearly $10M

Within two years, University Hospitals’ cancellations and no-shows have dropped from 35 to 21 percent, the call abandonment rate has dropped from 14 to 4 percent, and the average speed to answer patient calls is down from 99 seconds to 20 seconds.

Laura Ramos Hegwer October 7, 2015

Building a Sustainable Telehealth Program

To ensure their telehealth program is financially sustainable, healthcare organizations must establish appropriate objectives, be strategic about technology, understand the financial risk, and use suitable performance metrics.

Karen Wagner October 6, 2015
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